#general
General Discussions & Topics
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No Call today! 😞
See you Jan 2nd for our next Tech Talk
Totally random question: 1) how common is it to use GitHub for customer marketing/advocacy/evidence programs? 2) how long does it take to learn the relevant aspects of GitHub?
Haha. I joined in 2008! That sounds like 17 years ago.
Shoutout to Hood for being my first ever LinkedIn connection. I'm not even sure how we know each other
I have to find out what that is.
I'd say kid or cat
Oh man, that looks like either a Yubikey sneeze or a beloved pet got on the keyboard 😉
Agreed!! foundational practices there @Amy Ng
Well said, Amy!
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Hi all! Is anyone trying out G2's new ?
@channel Happy Holidays - I know many of you are going out soon to celebrate holidays! 🎅 🎄 ✡️
I just want to thank you all for letting me be your Community Manager, making me feel loved, being my friends, and my professional teammates.
I hope you have awesome holidays!! And I can't wait to see what your new years resolutions are. 🎉 🥳
And to those mourning recent attacks; my thoughts and prayers are with your friends, families, and extended families. I know this makes the holiday season much heavier. I'm sorry.
omg stop! That's incredible!
My odd fact is I used to run a guinea pig rescue/shelter and rehomed 200 guinea pigs in 2 years.
It's a good one for that game. Maybe I should turn the introduction prompts into two truths and a lie.
It's not something I've done since like middle school, but it's always my go-to fun fact or "two truths and a lie"
It was a really fun thing to be involved with, and people are generally much more excited to see a child clown vs a grown-up clown even if they freak them out haha
That sounds like so much fun.
How do you request a new CSM with your vendor?
Has anyone here ever done this? Is there a way to do it without formally complaining that the current CSM isn't working out?
I've done the same thing. Love this!
I launched both this year at my new company! Happy to connect, Mara! Shoot me a note at if you'd like to chat!
Hey Mara! I've launched both at my last two companies. Happy to chat more about it
I'm wrapping up a contact where i left the team to launch their formal advocacy program from scratch and sourced vendors they're finalizing in January
my team runs NPS and voc end to end - nps is done bi-annually and we are building other surveys to drive signals tied to key moments in the journey ie. onboarding, renewals, premium support engagements to name a few