#general

General Discussions & Topics

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Amanda Peacock April 01, 2025 at 08:24 PM

I feel like I've asked this before but does anyone here own in app messaging? would loveeee to chat! 👀

Mary Green (Owner CMAweekly) March 31, 2025 at 06:15 PM

I’m a big fan of @Ciana Abdollahian, when she posts like this, it’s something to share with our whole community.

Kevin Lau March 28, 2025 at 07:28 PM

Congrats to all the Top 100 finalists and winners this year!

Mary Green (Owner CMAweekly) March 28, 2025 at 04:28 PM

Jacqueline Gu March 27, 2025 at 07:46 PM

Hello 👋.. Has anyone built and launched a customer referral program before - if so would love to have a quick chat!

Megan Ferenz March 27, 2025 at 05:33 PM

What are we doing with customers at industry events? I'm in the HR tech space, and looking for ways to make the event "exclusive" for our customers.

Mary Green (Owner CMAweekly) March 27, 2025 at 03:43 PM

Any favorite ai Prompts lately? And whoooooo??? is using agents? I haven't found a decent place to even play with the function for free (I don't mind paying after I've seen it's a functional tool that I can figure out).
TY!!

Rachel Ward March 27, 2025 at 03:34 PM

Hi! Those of you using community platforms, if they have a webinar type functionality (example something to host your friday meetups), what are you calling that feature/functionality to differentiate it from webinars?

Kevin Lau March 27, 2025 at 04:40 AM

Just shy of a full rotation around the sun

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Amy March 26, 2025 at 09:54 PM

I attended the G2 webinar this morning. I'll post a link to the recording when it's available

Mary Green (Owner CMAweekly) March 26, 2025 at 08:47 PM

Irwin Hipsman March 26, 2025 at 07:45 PM

I just had a conversation with someone about this.

If your customers were well segmented in order to send more relevant and personalized non-transactional communications, in general, would you suggest the tone be:

1-Directly acknowledge the segmentation as the reason why they are receiving the comm. For example- over the past few months you have done xyz with the software and other VP’s like you…

2- Subtly acknowledge it. For example-You may have noticed the improvement in your productivity from using our software….

3- Not mention their segment and just get right to the message.

I am thinking about the balance of TMI, length, relevance, confidence in the database…

Dana Marlin March 25, 2025 at 04:33 PM

Hey there! We are looking to give our Customer Advisory board members a gift. We are looking for hyperpersonalized options, something unique, that isnt just swag anyone can get or something they may already have. It doesnt have to be something with our logo, but something memorable. Open to all ideas (and photos if you have examples you've loved)

Maria Braune March 25, 2025 at 01:31 PM

Hi Holly! We just signed with and gearing up to go live with Deeto! Super easy integration with Salesforce and beyond easy to customize Deeto to your brand look and feel.

Maria Braune March 25, 2025 at 01:29 PM

Here is one more example of our page <@U07U1ME4ML0> - https://www.dailypay.com/pioneers/

Amy Ng March 24, 2025 at 11:26 PM

Hi friends 👋 Does anyone have examples of invites they send to advocates to join an advocacy program (or community) after participating in an act of advocacy like a case study or a speaking engagement? Looking for some inspiration!

Deja Darrington March 24, 2025 at 10:30 PM

Saw this Linkedin Post from Ciana, and it got me thinking, I'd love to explore more ways to showcase customer proof and the influence of advocates across different stages of the journey. How does your team currently approach this? And what platform are you using to visualize the customer journey at each stage?

Emily Smith March 24, 2025 at 06:54 PM

We took advantage of groups with our old community. I had one within the platform that was invite-only for my advocate customers. I know they also spun them up for other high-value customer segments, as well. So, definitely agree having it be part of the existing one.

Mary Green (Owner CMAweekly) March 24, 2025 at 06:06 PM

We were working on doing this at Outreach when the thought leadership community was SalesHacker.

Charlotte Weiss March 24, 2025 at 11:46 AM

When you create a new customer story, do you typically do an enablement session for the sales team? Or just send it out in an email? I've found our team tend to skim emails or don't take in the info about new stories

Lauren Turner March 22, 2025 at 10:47 PM

<@U08JFFT9Q6A> Do you have someone who can create custom fields? You’ll need them to really connect the dots between advocacy activities and revenue influence.

Joel Primack March 21, 2025 at 08:41 PM

Cool, collect that and then I’d come back to the group with the info for folks to be able to better support you through this process 😊

Megan Ferenz March 21, 2025 at 07:53 PM

Happy Friday! What advocacy platforms do you all use? I am currently revamping my company's advocacy program and would love to implement something so advocates can earn points for their participation / redeem those points for gifts, etc.

Joel Primack March 21, 2025 at 04:16 PM

Which system owns what part(s) of the journey for a person (aka contact), <@U08JFFT9Q6A>?

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