#general
General Discussions & Topics
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@Heather Foeh Forresters are called Bold Types. It fits in with their marketing theme of Being Bold.
@channel Today at 2PM EST we are going to hear from @Kristine Kukich on how to use Salesforce for Customer Advocacy to build a case for buying a platform. You can register here:
I'm working on a blog post about Advocacy programs with the peeps at Champion 💜 and I would like to list some fun/creative/clever names of Advocacy programs beyond the standard ideas of "Ambassadors" or "MVPs" etc. Do you have a name you'd like to share (and be okay with me listing in the article) or have you come across a fun name in the past? Thank you!
Beamer, Announce Kit, Commandbar, and Userflow - what's best for in-app messaging and NPS? Anyone have experience?
Does anyone have examples of a standard agreements you've used to sign ambassadors?
That and the news from forrester is big for our space this week.
Thought this was pretty big news to hit the streets today! G2 acquiring Capterra, Software Advice, and GetApp from Gartner!
Client gifts?
Hi everyone! We are hosting our annual user conference coming up and we typically gift our keynote speakers something. I want to do something a little extra special this year. Has anyone seen really cool client gifts that can be hand delivered to them at a conference?
Hot off the press! Yesterday, Forrester had their 2026 B2B Marketing Predictions Webinar.
This jumped out at me.
When asked how demand leaders are going to adjust the way they prioritize customer marketing?, the analysts said.
"For large deals, we already know that one of the top reasons for selection is the quality of customer references and success stories. Customer reference success stories are becoming bigger and bigger in these large purchases. We expect that to come into the smaller purchases as well.
I think that buyer confidence is going to come through seeing how other customers are experiencing the value and getting the value from the product itself.
They can really recognize that the customer stories and case studies make fantastic proof points and are needed throughout the entire buying journey.
And these are also ways of really getting credibility out there in a world where there's a lot of discovery happening through AI powered search."
Is anyone going to this? Any thoughts if you have attended in the past?
@Wynn Tanner check this out
TY <@U0A1ZDNTKRN> What an awesome post.
@channel Today is our Re-view with Zealot (now User Evidence Advocacy) - I hope to see you there, 2PM EST.
Folks, good evening, I hope you are all well.
I wanted to sense check something with you. I have recently been involved in supporting a community in both the strategic sense and operational. They have a very active, professional whatsapp community and facebook community which gets 100s of messages a day and week - they are looking to harness some of that insight to help create content but also for the community to drive product advocacy. Do any of you great folk have experience of building something that would be able to bring all that insight together and signal and filter key repeating messages. I have some thoughts, but thought I would reach out to the hive before I put pen to paper - any insights would be appreciated!
I had trouble joining today, my system has been acting a little weird, I'm looking forward to watching the recording.
Hi Mary,
Today's call (in 31 minutes) is with Deeto - they are showing us their newest updates. I hope you can join us. @channel
Has anyone built a customer advocate directory in Notion or Google Drive that are synced well to your CRM/other tools? I want to enrich with details like emails, location, health score, partnership tier, etc without manual updates.
Would love to see what yours looks like if you have a good system 🙏
Last week (Tuesday) we had our 2nd AI Study Group and <@U09AD7UAFJ8> shared her adventures in pulling in content to Notebook LM to make a customer library of content.
She also shared two profiles on LinkedIn she likes to follow for AI: [04:30]( (for seniors) and .
Next week (we meet every two weeks), I'll share what I'm doing in AI.
Finally, here's a video on AI I watched this past week,
I liked this part: [<] Technique #2: Impress Your Boss with AI Reports Learn to turn complex data (like SEC filings) into stunning, professional reports, interactive websites, and infographics in minutes using Perplexity and Google Gemini's Canvas feature. No design or coding skills needed.
Next meeting invite coming soon.
We are live
We have an open discussion today at 2PM EST, are you coming? Bring your insights and questions for help! @channel