#jobs
All Messages
Super interesting that both the BrightHire and Zoom titles are "Lead" - not Director, not Sr Manager - I have not seen that title very often. And the salaries are so different! BrightHire wants someone with 3-6 years of experience for $110-$150k and Zoom wants someone with 12 years of experience for $126,000 - $276,700, quite a large salary range, Zoom!
Zoom posted the link to my backfill. Remote friendly and you will lead the most amazing team! 12+ years experience in CMA is a surprise...I don't even have that 😂
I met with the CEO/Co-Founder of BrightHire who is hiring for a . He was really enthusiastic, it looks like they have a great product/market fit with some really stellar customers. It's a very early startup role (35 employees) and you'd be reporting to him directly.
I told him that I felt like the compensation range was a little low, but he was open to discussing further anyway, so don't let that or the job description that includes social media scare you off.
I'd love to refer some folks to him, so please send me a note if you're interested in connecting with him and I'll get you his info.
Plus 24 new remote roles + 2 contract opportunities. A few Director/Head of titles included!!!
Surfacing an interesting role for folks who have connections in school.
Spring 2026 Intern - Customer Advocacy (MBA) at Workiva -
A former colleague works at Squire and sent me this but super happy where I'm at so passing it along! 💌 lmk if you want an intro to my friend, I'm sure she's down to refer someone
I got a message from a recruiter at Samsara for their Senior Manager, Customer Lifecycle role (). It's not right for me, but if you want me to pass along the recruiter's info to connect, send me a DM here or on LinkedIn.
👋 Hello fellow Customer Advocacy & Customer Marketing leaders!
It’s been a while since I’ve posted here, but I’m excited to share — I’m hiring a Senior Marketer, Customer Advocacy on my team at HubSpot.
We just relaunched our Lighthouse program, and the momentum is real. Lighthouse is HubSpot’s invite-only advocacy community, bringing together our most engaged champions — from power users to executives — and this role will be critical in helping us scale it into something truly unparalleled.
As Senior Marketer, Customer Advocacy, you’ll:
✅ Grow Lighthouse by bringing in the next wave of advocates
✅ Design signature experiences like The Signal newsletter, roundtables, and workshops
✅ Unlock opportunities for customers to shine at launches, campaigns, and INBOUND
✅ Partner across the org to weave advocacy into HubSpot’s GTM
If you’re customer-obsessed, outcome-driven, and excited about the future of advocacy in the AI era, I’d love for you (or someone in your network) to consider applying.
🔗 (for tagging & sharing)
🔗
Hi everyone! I'm working with Captura on this hire--it'll be their first customer advocacy/community function (and the new hire will have me as a mentor for the first few months!). This is a great opportunity to build something from the ground up (I'm also helping them evaluate community platforms). Happy to answer any questions about the team/company/role.
Not looking but I love the Ops side of Advocacy and am so excited to see there are folks hiring for this kind of role. Near and dear to my ❤️
Not affiliated--remote Customer Advocacy at Hubspot. Senior Marketer, Customer Advocacy
Marketing
Remote - USA
POS-13946
About This Role
At HubSpot, our customers are at the core of everything we do. Their voices shape our products, inspire our prospects, and build community among leaders who grow better together. As our offerings continue to evolve, we have a tremendous opportunity to connect with our most impactful advocates—not just to highlight their success, but to create a thriving community of innovation, advocacy, and impact.
The Customer Advocacy Team plays a critical role in bringing these connections to life. As the Senior Marketer, Customer Advocacy, you will own and evolve the recruitment and engagement strategies for HubSpot’s upmarket advocacy program, Lighthouse. You’ll design how we attract, onboard, and energize members, ensuring they gain meaningful value while amplifying HubSpot’s customer proof to fuel launches, campaigns, and flagship moments like Spotlight and INBOUND.
This is a unique opportunity for a marketer who thrives at the intersection of strategy and execution. You’ll combine AI-powered recruitment and community engagement to build a world-class advocate experience—while partnering closely with our customer storytellers to fuel the Lighthouse advocacy flywheel.
Job opening for a Customer Marketing Specialist at Nutanix! Looking for 2-3 years experience in customer marketing or advocacy. This role will support the Advocacy, Community, and Advisory programs at Nutanix and be a sort of "chief of staff" to the director of customer marketing.
Job opening says Austin, TX (where the director is based), but I think they will open to remote for the right person. Feel free to DM me with questions.
18 new posts rolled up for you cuties! Some really good company names in this one as well!
No longer at Zoom, but they recently posted a Customer Marketing Specialist role. Remote friendly :)
Great opp and team!
Sharing for those who straddle the line between CMA and CEd! Not affiliated.
Not affiliated. Must be based in Austin, TX!
Monthly Report on the CMA Job Market
August is in the books and lets see what happened over the past 3 months.
My analysis: Summer is typically a slow time of year and it was good to see lots of openings. It's no surprise that 92% of openings were for managers and specialists. Directors are filling out their teams or companies are replacing managers who left as they moved on to other companies.
Now that most companies are headed into budget season and have a pretty good sense as to how their numbers will look by end of year, I expect that job openings will decrease in Sept and October. Smart companies will start posting in November in order to have people in place for the first of the year. Not so smart ones will wait till January to post roles. In either case, I expect that the # of Director roles will increase starting in November and lasting into February as budgets are approved.
There were 160 CMA postings identified by Frank Advocacy. 28 were community related, which I don't track. Of the 132
• 87 customer marketing
• 40 customer advocacy
• 5 customer lifecycle
Let's look at titles
• 67% Manager
• 22% Specialist
• 8% Director
I looked at the posting made in June and 28% were filled by end of August. With end of summer, I expect more will be announced in the next few weeks bringing the fill rate to 50%, which is the norm. Of the ones that were filled, 42% were by people who went from one job to another, 42% had a gap between jobs and 16% were promotions.
This data is pulled from LinkedIn and if you are a vendor in the space and want to know more, let's talk.
Next posting will dig deeper into VP's.
Congrats on your new role <@U08A0LS9R6X> - after an exhausting 4 months, 49 interviews with 18 companies, I finally got an offer, and will be starting on Sept 8. Best of luck to you!!
Not affiliated
Not affiliated
TY @Alexie Glover
Smaller round up to take us into the long weekend: