Joel Primack's Profile
Joel Primack
Recent Messages
#general - July 07, 2025 at 03:00 PM
Confirming, this is the event, right?
#jobs - July 03, 2025 at 07:23 PM
Not affiliated.
#general - July 03, 2025 at 01:17 PM
Hope everyone has a fun, safe holiday weekend đ
And, thank you to everyone in the community who makes it a valuable, supportive space!
#10-community - July 02, 2025 at 05:01 PM
When you go to the analytics of the workspace, you should be able to see those 3 metrics clearly there (plus can play around with the time range, too), Cassie.
Ask your internal Slack admin to show you what you can see on that one to inform your decisions on the external one.
#10-community - July 01, 2025 at 11:20 PM
Most are no longer around beyond of Common Room (previous consultant on their team and have used it extensively).
What are you specifically trying to measure in Slack, <@U08GMTGQNR3>?
#open-share - July 01, 2025 at 11:17 PM
AMAZING
Congrats, <@U08MBG24LRM>!!
#general - June 30, 2025 at 08:42 PM
These are what my dreams are made of!!
Love this, @Mary Green (Owner CMAweekly) and @Zach Hawtof đ
#jobs - June 30, 2025 at 01:16 AM
Affiliated âď¸
#jobs - June 29, 2025 at 03:35 PM
Not affiliated.
#jobs - June 28, 2025 at 07:00 PM
Not affiliated
#10-community - June 27, 2025 at 05:37 PM
Happy to chat about community tech anytime!
#jobs - June 24, 2025 at 05:48 PM
Not affiliated.
#10-community - June 24, 2025 at 04:46 PM
Brian Oblinger just dropped a discount code for the Advance Strategy: Platform Migration course on Community Strategy Academy đ¤
Details here:
#jobs - June 24, 2025 at 03:05 PM
Not affiliated.
#10-community - June 24, 2025 at 01:21 PM
1000% <@U08R6SQJA4X>
> I'd challenge that you may not always need a forum/type platform/destination, depending on your audience, interactions styles and objectives.
#10-community - June 24, 2025 at 12:37 PM
I heard that Adobe was leaving KhorosâŚ
Common alternatives I hear about today are:
⢠Discourse
⢠Higher Logic
⢠Gainsight Customer Communities (fka inSided)
⢠Slack X Tightknit
#jobs - June 24, 2025 at 04:21 AM
Not affiliated.
#10-community - June 24, 2025 at 04:20 AM
Did folks see Richardâs post today on how itâs going and his thoughts for customers on Khoros:
#jobs - June 23, 2025 at 02:39 PM
Not affiliated.
9 to 12 month maternity leave cover role:
#10-community - June 18, 2025 at 12:33 PM
I mean if members want them and thatâs just the way it has to be vs. not having any recognition at all from the old platform, then Iâd opt for having them âmixed in,â per se.
Just gotta roll with it sometime
#10-community - June 17, 2025 at 08:55 PM
Maybe thereâs a (retired) or something like that in the old badge name from the platform to signal to new members why they arenât able to access/complete it.
#10-community - June 17, 2025 at 08:44 PM
Never had to navigate this, but Iâd do my best to bring them even if itâs just the badge and a line or 2 on what it meant in the old platform, so members donât feel like they lost their work.
#jobs - June 17, 2025 at 05:04 PM
Not affiliated.
QA Wolf is hiring for a Community Manager, Wolf Den:
#general - June 16, 2025 at 06:38 PM
Community Strategy Academy >>>
#general - June 16, 2025 at 06:36 PM
Massive +1 to Community Strategy Academy
#general - June 16, 2025 at 06:02 PM
Community
#general - June 16, 2025 at 05:59 PM
You mean CMX from Bevy?
#general - June 14, 2025 at 02:14 AM
Please share more about it, Kevin!
#10-community - June 10, 2025 at 05:32 PM
This Community Launch Guide from Brian Oblinger is really helpful (and robust):
Tips:
⢠âRight sizeâ it for your program type and company stage â donât overcomplicate it if itâs not necessary.
⢠Go on an internal and external listening tour for your community program to gain insights to inform the build and programs run in it to add value to members.
⢠Have a very clear goal for it initially for what you want it to impact first then expand them over time.
⢠Add internal and external processes in place earlier than you would expect to help you later as it grows.
#jobs - June 10, 2025 at 03:23 AM
Not affiliated.
Quilt Software is hiring for a Sr. Customer Marketing Manager - Advocacy & Retention
#10-community - June 05, 2025 at 02:18 PM
Starting with content and then will definitely layer on others ones for members, too đ
#10-community - June 04, 2025 at 09:18 PM
Wrapping up the workspace improvement plans to start building more programs and value-add experiences for members.
Why build that? Do customers want this, especially curious on that given that I know in some industries and communities that serve them that they wouldnât want that experience to be solely among competitors in their space. Or is this solely a knowledge/resource hub but no conversations?
#general - June 03, 2025 at 07:16 PM
Iâd do something fun to match the or 1 value prop of your product â example: Sprout Social could give away noise canceling headphones to them to help them folks on what theyâre listening to like their listening product helps social teams listen to the things that matter and blocks the noise.
#jobs - June 02, 2025 at 02:59 PM
Not affiliated.
#general - May 29, 2025 at 05:04 PM
My POV would be to send it back with a clear deadline for review and a publish date set there for them, so itâs a forcing function to make sure it doesnât miss that mark and drag out longer now that youâve completed the request to be a good partner to them and their organization.
Iâd phrase it nicer, of course, but thatâs my positioning and thought process on it.
Itâs a âclosing the loopâ sort of activity for that team.
#open-share - May 29, 2025 at 01:06 PM
So here for a good program page and love a lot about it, so I was happy to share what those specifics are with peers, @Maria Braune!
Congrats on launching an awesome program with the web team at DailyPay đ
#open-share - May 29, 2025 at 12:59 PM
5 things I love about the DailyPay Pioneer program page:
#10-community - May 28, 2025 at 05:14 PM
Let alone the cost of Khoros definitely makes it a reputation-level investment for a platform.
#10-community - May 28, 2025 at 04:57 PM
Got it, thanks for the clarification!
#10-community - May 28, 2025 at 04:55 PM
I donât believe Discourse was part of InfluitiveâŚ
I thought itâs been 100% open-source based and independent in the space.
Iâm sure it makes sense for Vista Equity to only have one community platform/company in its portfolio thoughâŚ
#10-community - May 28, 2025 at 02:17 AM
Agreed, just interesting to see if this firm takes a page from their book and combines Khoros and Influitive.
#10-community - May 28, 2025 at 01:36 AM
Since Khoros is the âwinningâ company here with the clients and whatnotâŚ
#10-community - May 28, 2025 at 01:36 AM
Itâll be interesting to see what they doâŚ
Iâll beat smash Influitive and Khoros together like Vista Equity Partners did with Drift into Salesloft.
#10-community - May 27, 2025 at 11:54 PM
đż đ
#jobs - May 23, 2025 at 12:58 AM
Another Salesforce (MuleSoft) âď¸ role!!
#general - May 22, 2025 at 07:03 PM
Itâs a âhow did you sign up for the workspaceâ question â happy to dig into it (if needed with you Amanda and Mary) đ
Amanda â Excited to see whatâs next for you!!
#jobs - May 22, 2025 at 07:01 PM
Salesforce âď¸ is hiring â come work with me!
#general - May 20, 2025 at 03:55 PM
You got it, Mary đ đ
Just landed in NYC for a work event this week.
#jobs - May 18, 2025 at 10:20 PM
Not affiliated.