#announcements

I'd like to help companies with their communities - if you have a community specific question, come ask on LinkedIn - ty https://www.linkedin.com/posts/marygreencny_customercommunities-community-b2bsaas-act[…]656938340354-mvH1?utm_source=share&utm_medium=member_desktop

Our newest newsletter is out!! https://preview.mailerlite.io/preview/960533/emails/146072108087117774

I hope you find it useful.

I wanted to share a quick shout out to the people keeping this community alive over the last 28 days:
@Joel Primack, @Shannon Howard, @Evan Huck, @Jennifer Lyons, @Alexie Glover, @Jeanne Talbot, @Lauren Turner @Amy, @Kevin Lau <@U088B0B9GG6>, <@U0806J8HHHR>, @Cara Peterson, @Shelly Ryder, @Tim Jahn, @Daniel Palay, @Amy Ng, @Kristine Kukich and @Emily Coleman.

You all rock, and are super important parts of this community TY for all that you do to help others. ❤️ ☺️

GOOD MORNING!!

My family is over the flu - and it was awful. But I come bearing gifts (finally).

On the Jan 31st @Emma Hanevelt Wyatt shared Grammarly's Slack Advocacy Community and it was a really helpful call for anyone considering an advocacy community.

It's available on Youtube with chapters (let me know if these are helpful). https://www.youtube.com/watch?v=De4WBP6yNP4

Starting w the Advocates of the Year in 5 mins. Https://us06web.zoom.us/j/4029861639|Https://us06web.zoom.us/j/4029861639

Today’s call is the last in the series with CAP Awards, Advocate of the Year!!

Join at 2pm edt.
I’m still sick with the flu so the Captivate Collective team will be hosting the entire call.
https://lu.ma/b8iayldj

Hey everyone I picked up my son’s virus so it’ll take me a couple of days to get last week’s recording out. I’m sorry. 😢

We are on with Emma https://us06web.zoom.us/j/4029861639

Our newest newsletter is out. Enjoy! https://preview.mailerlite.io/preview/960533/emails/144895468570150042

Tomorrow's call is with @Emma Hanevelt she will be teaching us how Grammarly uses Slack for their customer and advocacy community. I've always been curious how others do this.
Register here: https://lu.ma/q4qxah6q

Chat and questions from the UserEvidence Demo call on Tuesday: https://preview.mailerlite.io/preview/960533/emails/144965902989788164

I've also added chapters to the CAP Awards call on Advocacy Mindset as that has had several views https://www.youtube.com/watch?v=pJU3KOreG7s

Here is the recording from today's call with UE: https://www.youtube.com/watch?v=-lhtvz_JAbs
I've added chapters to make it easier to go through the video and find the information you need. The transcript is available, too.
If you want access to the chat transcript, that will go out to those registered for the event, and you can do that here: https://lu.ma/7wbiat7r

We had a great call with UE, there were a LOT of questions in the chat, I really appreciate the engagement. I'll share a recording soon.

We are on with UserEvidence right now https://us06web.zoom.us/j/4029861639

Last Friday's call with CAP Awards Spotlight Series Exceptional Advocacy Portfolio is now on Youtube - https://youtu.be/zu8UB8JMmSI

Some great quotes from the call:

Alyssa:
• On budget strategy: "I went to our alliance Partners - they had marketing development funds (MDF) available and that's how I funded a lot of our budget for the first couple of years."
• On gaining executive support: "I didn't ask them for money, I asked them for support... got their Buy-in on the concept... so when I went to the CMO, I had three big wigs behind me."
Katie:
• "Applying for awards like the CAP Awards and other industry awards... being able to say that we're an award-winning program and having something to show for the program... has been huge in gaining buy-in."
Melissa:
• "Advocacy takes a village... it's a team sport with many different departments and stakeholders."
• "Start small - create your programs with a small pilot of customers so that you can get a good feel for what works, what doesn't, and then go from there to expand and scale."
• On gaining support: "When it comes down to it, the prioritization always comes from our leaders when it's tied to revenue... we evangelize tying our references' influence to sales deals that close."

Who's joining today to hear about Exceptional Advocacy Portfolios? It's time to daydream about everything your program can become! https://us06web.zoom.us/j/4029861639 @everyone

We had a great discussion with @Jeanne Talbot @Liz Richardson @Kristen Auguste and @Bianca Del Vecchio on Friday on the topic of Advocacy Mindset. Here's the video recording: https://youtu.be/pJU3KOreG7s

We are on with @Jeanne Talbot @Liz Richardson and many others for the Advocacy Mindset call. @everyone https://us06web.zoom.us/j/4029861639

Everyone have a wonderful holiday season!!

Doing a bit of channel clean up today. I'm archiving channels we do not use often. Just because the channel is archived does not mean you can't bring up the topic in <#C06JXSTARJR|>

Getting on the CS Accelerator call with Captivate Collective in 30 mins. Please join us https://us06web.zoom.us/j/4029861639 @everyone

New blog post on CMAweekly from Episode #86 Advocacy Engagement Winners from CAP Awards https://cmaweekly.com/blog/award-advocacy-engagement

Hi all @everyone! Some news to share 😄

1. We are welcoming back Deeto. @ @ After careful consideration and extensive discussions, Deeto is coming back to our community. During our conversations, they have demonstrated a clear understanding of our community guidelines and expressed their commitment to being valuable contributors moving forward. The team has assured us they will ensure all their members maintain high standards of engagement and follow our community rules. They are looking forward to participating in meaningful discussions and sharing their expertise in a constructive way.

Please join me in welcoming them back as they restart their journey with us.

1. The December 20th is going to be our Holiday networking call - it's going to be fun. More details to come.

We are on with Andrew https://us06web.zoom.us/j/4029861639 @everyone