#announcements

Hi all, we won't have a call today, I'm sorry to cancel late! The new newsletter is out though. Enjoy your weekend!

We are live https://us06web.zoom.us/j/4029861639

Today's call is with @Joel Primack we will be discussing Software Negotiations - not my forte! 🙂 See you there at 2PM EST https://us06web.zoom.us/j/4029861639 @everyone

On Friday we heard from Sean D Geehan on Best Practices for Building CABs - this was an deep walk through building a CAB and Sean has already agreed to come back. He's also willing to share templates to those who reach out on LinkedIn.

Here's the video with chapters [lu.ma/cmaweekly](https://youtu.be/lfvaVITdHS0> - Enjoy!

PS: This Friday @Joel Primack is going to jumpstart the conversation on Software Negotiations for the community. 😄 Register on <http://lu.ma/cmaweekly)

Thank you, @Mary Green (Owner CMAweekly), for the incredibly hard work you do to make this a vibrant community. What I especially appreciate is that this feels like a place where people can be themselves and share openly and honestly. It is so hard to nurture a community like that, and there are so many things you have done behind the scenes that make this possible. So - thank you for the opportunity to sponsor this community.

A bit about me:

Personally, I live in NYC with my wife and our two very mischievous, very active sons (6.5 and 5 years old). I love reading, writing, and playing board games with my wife and sons, who always seem to find a way to beat us at UNO. I also love memes and meme culture; you better believe our "memes" Slack channel is very active at Peerbound.

Professionally, I have been in the B2B software industry for 12+ years now. Peerbound is the second company I’ve founded. My first company, ZenPurchase, was sold to Coupa in 2015. I was at Coupa through their IPO and had a bunch of roles across sales and marketing. Then, I moved to NYC and joined Braze in 2019, and was VP of Product Marketing and then GM for their global SMB business unit (led the global sales team, customer success team, and marketing team for that business - 80+ people globally). Braze also had a great IPO in 2021.

Peerbound aims to solve the biggest problems that I faced in my previous roles (which we finally can thanks to the major advances in AI), and in doing so, I know we will connect customer marketers directly to revenue growth and prove the value of this mission-critical function. We believe three things are true:

1. The future looks a lot different than the past for customer marketers.
2. The future looks a lot better than the past for customer marketers.
3. The future (or at least the outlines of it) is already here. As Mary mentioned, I would be delighted to have a chat and share my thoughts on the future of customer advocacy, and show you a demo of our product if you’d like to see it. You can check out peerbound.com and sign up for a 1:1 demo with me if you'd like to.

Thank you again to all of you, and to Mary Green, for this opportunity to sponsor. Looking forward to playing our part in helping every customer marketer achieve their full potential. Let's go! 🙏

Hello @channel

🎉 We have a new Sponsor for the CMAweekly community!! 🥳

You might have heard of Peerbound (www.peerbound.com). They are working on an AI-first customer proof platform with a focus on connecting customer marketers directly to revenue growth.

Their customers include companies like Gong, Braze, Lattice, Motive, Tipalti, etc.

Today they join us to support our industry's growth and professional development.

I'm excited to have them join, @Sunny Manivannan will share a bit about himself. Please welcome them by requesting a demo (if you haven't already seen one).

We're live https://us06web.zoom.us/j/4029861639

Do you have questions about Customer marketing & Advocacy?

Don't miss our call today. Bring your questions for our Open Discussion.

Can't wait to see you there. 2PM EDT https://us06web.zoom.us/j/4029861639 @channel

The Champion platform demo recording from last Friday is Live on Youtube with Chapters https://youtu.be/pn_3talYEAY @Nick Venturella

Hopping on to see the newest demo for Champion - join us!! I'm sure we will hit on all sorts of Advocacy topics. https://us06web.zoom.us/j/4029861639 @channel

Recommend a Friday Topic - please make recommendations here 🙂 ty.

You are seeing a new Channels list- with 4 topics included and...
I NEED VOLUNTEER HOSTS for the new topics - don't worry this won't be anything too intensive.

Are you in?
Drop a 👋 below and I'll reach out.

Channels List:
New channel list:
<#C06JXSTARJR|>
<#C04B57HN9D3|>
<#C04CVDQD4JZ|> (yes, I combined these because it made sense)
<#C04DPJ05XNV|>
<#C05EBLPU3FZ|>
<#C07JY264D6D|>
<#C08F0EA24R1|>
<#C08F0EB0C67|>

If we can do this well I want to add the following topic/channels: Community, Expansion/CM, Events/Awards, and VOC/Feedback

Say you'll help!! TY all.

This Friday CHAMPION is sharing an updated Community Demo with us. @channel

You'll see:
Salesforce integration (this is new)
Gainsight Core CS platform integration
a new feature coming your way (mockups and the opportunity to share your feedback)

It's going to be fun!!

REGISTER here: https://lu.ma/27k2wxlp

EDIT - the Gainsight integration will be about the Core Gainsight CS platform NOT Communities just yet.

Hi @channel we are just about to hop on with @Kevin Lau to discuss building a winning CMA function - exciting https://us06web.zoom.us/j/4029861639

I'd like to help companies with their communities - if you have a community specific question, come ask on LinkedIn - ty https://www.linkedin.com/posts/marygreencny_customercommunities-community-b2bsaas-act[…]656938340354-mvH1?utm_source=share&utm_medium=member_desktop

Our newest newsletter is out!! https://preview.mailerlite.io/preview/960533/emails/146072108087117774

I hope you find it useful.

I wanted to share a quick shout out to the people keeping this community alive over the last 28 days:
@Joel Primack, @Shannon Howard, @Evan Huck, @Jennifer Lyons, @Alexie Glover, @Jeanne Talbot, @Lauren Turner @Amy, @Kevin Lau <@U088B0B9GG6>, <@U0806J8HHHR>, @Cara Peterson, @Shelly Ryder, @Tim Jahn, @Daniel Palay, @Amy Ng, @Kristine Kukich and @Emily Coleman.

You all rock, and are super important parts of this community TY for all that you do to help others. ❤️ ☺️

GOOD MORNING!!

My family is over the flu - and it was awful. But I come bearing gifts (finally).

On the Jan 31st @Emma Hanevelt Wyatt shared Grammarly's Slack Advocacy Community and it was a really helpful call for anyone considering an advocacy community.

It's available on Youtube with chapters (let me know if these are helpful). https://www.youtube.com/watch?v=De4WBP6yNP4

Starting w the Advocates of the Year in 5 mins. Https://us06web.zoom.us/j/4029861639|Https://us06web.zoom.us/j/4029861639

Today’s call is the last in the series with CAP Awards, Advocate of the Year!!

Join at 2pm edt.
I’m still sick with the flu so the Captivate Collective team will be hosting the entire call.
https://lu.ma/b8iayldj

Hey everyone I picked up my son’s virus so it’ll take me a couple of days to get last week’s recording out. I’m sorry. 😢

We are on with Emma https://us06web.zoom.us/j/4029861639

Our newest newsletter is out. Enjoy! https://preview.mailerlite.io/preview/960533/emails/144895468570150042

Tomorrow's call is with @Emma Hanevelt she will be teaching us how Grammarly uses Slack for their customer and advocacy community. I've always been curious how others do this.
Register here: https://lu.ma/q4qxah6q

Chat and questions from the UserEvidence Demo call on Tuesday: https://preview.mailerlite.io/preview/960533/emails/144965902989788164