Amy Ng's Profile

Amy Ng

Recent Messages

#general - December 18, 2025 at 10:41 PM

Oof! That sounds like a fun surprise πŸ˜‚ I wonder what makes it do that; will have to do some googling!

#general - December 18, 2025 at 10:27 PM

Oh no hahaha, sorry folks! I think I just experienced my first Yubikey sneeze @Emily Gover (still love my Yubikey though!)

#general - December 18, 2025 at 10:10 PM

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#11-cma-events - December 18, 2025 at 12:19 AM

You're so welcome <@U09T07F9TFU>; thanks so much for tuning in!

#11-cma-events - December 17, 2025 at 07:12 PM

Hey @Jennifer Lyons! Churn Zero shared this direct link to register via Zoom: https://churnzero.zoom.us/webinar/register/WN_2Lv2LEkOTxG2pKIRMJRvnA#/registration

#jobs - December 15, 2025 at 02:33 AM

Not affiliated, but remote Canada / US role for folks a non-profit background!

https://apply.workable.com/velora/j/8D75290BE0/

#7-case-studies-stories - December 12, 2025 at 03:06 AM

This podcast episode might be up your alley! https://podcasts.apple.com/id/podcast/how-b2b-marketers-are-actually-using-ai-for-content/id1599954536?i=1000724354768

#11-cma-events - December 05, 2025 at 12:10 AM

Happy to share with you too @Kym Orr! I'll DM ya πŸ™‚

#8-references - December 04, 2025 at 03:28 PM

Could you make it more experiential where perhaps reference customers get access to exclusive events like time with your product team, roundtables / group reference calls, or a fireside chat with your leadership?

#11-cma-events - December 03, 2025 at 10:17 PM

I'll also message you <@U09T07F9TFU>!

#11-cma-events - December 03, 2025 at 08:53 PM

I'll share my link with you @Jenni Adair!

#11-cma-events - December 03, 2025 at 04:15 PM

πŸ“† Dec. 17th @ 2 pm ET
🍎 Lifecycle Advocacy webinar - Churn Zero x Captivate Collective
πŸ”— https://info.churnzero.com/webinar-lifecycle-advocacy

#open-share - November 26, 2025 at 08:33 PM

Thanks to everyone who reached out about a framework to visualize a portfolio of customer programs!

Since the topic seemed popular, our amazing Content Marketer decided to do a deeper dive into the topic in her latest blog post: https://www.thecaptivatecollective.com/collective-collection/customer-program-portfolio-visual

Enjoy and please feel free to share with anyone else who might find it helpful 😊

#general - November 21, 2025 at 01:50 AM

You betcha Jenni!

#general - November 21, 2025 at 12:57 AM

Hi Mara, I'll DM you πŸ™‚

#jobs - November 20, 2025 at 03:00 PM

Not affiliated (but yay, remote role!)

https://jobs.lever.co/outreach/a03e806e-915e-43b9-9ae0-f7b1677893f2?lever-via=CP9u_xATvy&lever-social=job_site

#general - November 18, 2025 at 12:35 AM

Awesome, thanks Cheyenne and hope to see you there! πŸ™

#general - November 17, 2025 at 11:51 PM

Hey <@U08U4PV81KP> , sorry for the delay! Here is the boss justification letter and a link to the landing page for CAP Certification if you're still interested: https://www.thecaptivatecollective.com/collective-collection/boss-to-say-yes-to-cap-certification Thanks!

#general - November 03, 2025 at 05:16 PM

Popping this event here in case it's of interest: https://www.qualified.com/the-agentic-marketing-summit

#jobs - October 31, 2025 at 04:43 AM

Not affiliated, but always nice to see a senior role pop up in Canada

https://jobs.gem.com/blue-j/am9icG9zdDrHLzEmdVobKYp8EyHE0-at

#general - October 30, 2025 at 06:22 PM

Great question <@U08U4PV81KP>! Let me ask our Certs team and circle back to you 😊

#general - October 29, 2025 at 02:54 PM

Our CAP certifications are also comprehensive and fun! We run them virtually, but live so you can chat with other students as we cover different topics 😊

#jobs - October 28, 2025 at 03:39 PM

I believe <@U09MHJF7AGG> was interested!

#jobs - October 28, 2025 at 12:10 AM

<@U09MHJF7AGG>?

#jobs - October 24, 2025 at 12:50 AM

Me too <@U09MDKT5ML3>!! πŸ₯³ Look forward to seeing you in a few short weeks! πŸ˜‰

#jobs - October 23, 2025 at 11:46 PM

Hey <@U09MDKT5ML3> !! So nice to see you here ❀️ I hope everything is going well with you too, and I think we might be working together again soon?!

#jobs - October 23, 2025 at 06:05 PM

That's great! Katie is a wonderful person and leader, so whoever gets this position will be super lucky 😊

#jobs - October 23, 2025 at 05:51 PM

Not affiliated, but awesome Canadian remote role

https://www.linkedin.com/jobs/view/4318711255

#general - September 12, 2025 at 05:17 PM

You're welcome! They're also one-off sites that can create just Lego mini-figures if you're looking for something smaller than a whole set too πŸ‘

#general - September 12, 2025 at 05:10 PM

Sendoso does this too, but they have long lead times (3-4 months). They can do it with both official Lego brand blocks or no-name blocks (Lego compatible) for a cheaper price, and can do custom packaging as well.

#reviews - September 09, 2025 at 12:07 AM

@Tamara Kecman might have some insights to share!

#general - September 04, 2025 at 01:15 PM

Welcome Trent!! Nice to have you here 😊

#9-lifecycle-expansion - August 20, 2025 at 01:59 PM

Customer.io has a pretty good webinar program (once you sign up for one event, it seems like you get added to a newsletter type list as well.)

#general - August 19, 2025 at 06:43 PM

I spotted some folks recommend Goody here and they have no minimums: https://www.ongoody.com/browse?noMinimumQuantity=true

#reviews - August 13, 2025 at 08:41 PM

Maybe @Katlin Hess has some insights?

#jobs - August 08, 2025 at 07:36 PM

Not affiliated

Hybrid role @ SurveyMonkey based out of Ottawa, Canada https://www.linkedin.com/jobs/view/4280451619

#10-community - August 08, 2025 at 01:03 PM

Ooh yes, love Evan Hamilton's newsletter ❀️ He has a new Scaled CS newsletter he writes too that's a great complement too!

#10-community - August 07, 2025 at 02:21 PM

Agree with Christine's recommendations above, and Brian Oblinger also has a community launch guide that you may find helpful: https://docs.google.com/document/d/1qEsTpoLZZoygWK66db3o1y9NUcSmgx3_WQUG8fPfHu0/edit?tab=t.0#heading=h.791otcdvwuom

#general - August 04, 2025 at 10:54 PM

You're so welcome <@U08U4PV81KP>! πŸ™Œ

#general - August 04, 2025 at 03:38 PM

Great, GitLab always has some nice examples: https://handbook.gitlab.com/handbook/marketing/developer-relations/developer-advocacy/

#general - August 04, 2025 at 03:23 PM

Do you mean keeping track of actual assets or mostly processes?

#10-community - July 29, 2025 at 02:43 PM

Has anyone used the Contest functionality in Khoros? Their KB on it is no longer working, but I was curious if there are special features outside of regular community posts. πŸ‘€

#general - July 29, 2025 at 02:11 AM

Ooh one of my clients did monogrammed backpacks at one of their conferences (brought the monogramming machine with them.) It was pretty neat and the backpacks were from a client of theirs too πŸ™‚

#jobs - July 25, 2025 at 08:46 PM

Happy Friday! πŸ‘‹ We are looking for a new team member to join us at Captivate Collective for a F/T, remote (US πŸ‡ΊπŸ‡Έ or Canada ) role! No formal job posting yet, but more details over here in Deena's post: https://www.linkedin.com/posts/dzenyk_here-we-grow-again-im-beyond-pumped-to-activity-7353886371956051968-1pP2

#general - July 24, 2025 at 07:03 PM

Norman is a great name for a pup!!

#general - July 17, 2025 at 05:21 PM

Hi Ann! πŸ‘‹ I think some of these are more B2C oriented, but hopefully they can provide some inspiration as well: https://reallygoodemails.com/categories/referral

#general - July 15, 2025 at 06:01 PM

You're so welcome <@U095U0ACJS2>! Feel free to reach out anytime if you have questions!

#general - July 15, 2025 at 05:35 PM

Welcome to the community <@U095U0ACJS2>! πŸ‘‹ If it helps, we have a Beginner's Guide to Customer Advocacy Essentials if that's up your alley 😊

#general - July 15, 2025 at 02:32 PM

2! My older one (Oakley) does not like photos haha

#general - July 15, 2025 at 02:30 PM

Haha you don't have to ask me twice πŸ˜‰ Helix my youngest husky