Amy Ng's Profile
Amy Ng
Recent Messages
#general - November 22, 2024 at 01:35 AM
Interesting, I've only come across clients who use it for employer advocacy. Are you thinking about Sprinklr for your customer community?
#general - November 08, 2024 at 07:05 PM
Any chance you use Asana? They have some capacity planning tools based on tasks or points that can be helpful if you already use them for project planning.
#general - October 30, 2024 at 03:15 PM
Just chiming in that you can share your Asana board with guests (no seat required), but sometimes the billing happens based on how many users have a company email (e.g. @companyname.com) so you may unfortunately get dinged with additional costs if you're sharing with coworkers
#jobs - October 22, 2024 at 06:25 PM
A neat role for Canadian customer marketers with public transit experience π
#general - October 21, 2024 at 04:29 PM
The standard point ratio is 1 point = $0.03 so you can typically work backwards from there if you know the value of the activity to your business. For example, if a product review is worth $25 to your org, the Influitive point value would be around 830 points (830 points x $0.03 = $24.90)
#jobs - October 04, 2024 at 06:43 PM
Director-level executive platforms and narratives role @ Microsoft (US remote):
#general - September 18, 2024 at 10:34 PM
I remember at Influitive, our CSMs would write all of their own customer speakers a handwritten thank you note (and guessing the CM team may have threw in a gift as well.)
#discussions - August 23, 2024 at 05:52 PM
Hey Kate, what type of content and programming are you offering in your executive track?
#discussions - August 21, 2024 at 08:30 PM
If your event app has some type of passport game (e.g. visit 'x' number of booths to be entered to win 'xyz'), you could consider reaching out to your event team to add your community booth (if you have one!) to the list to help boost foot traffic.
You could also consider community-specific contests, games, giveaways, scavenger hunts, or meetups to increase your member-to-member touch points at the event.
I've seen some past clients play community Bingo (e.g. 'find another member from the same state as you') while others have hosted their own 'spirit day' where all members come dressed in tie dye clothing on the first Tuesday of the conference.
There are also booth-specific activations like hiring a professional photographer to take free headshots or having a caricaturist or barista to help create a unique onsite experience.
#discussions - August 12, 2024 at 09:03 PM
You're welcome @Marianna! If you feel comfortable sharing, feel free to let us know what you choose. We were looking at SaaSquatch for some clients too, so good to know itβs on the higher end for pricing π
#jobs - July 11, 2024 at 12:30 AM
@Bianca Wood?
#open-share - June 23, 2024 at 04:07 AM
Hey Nina, congrats on the rebrand! It would be great to run a launch campaign to drum up excitement for the change. For example, you could:
β’ Share some behind-the-scenes content on the process for how / why the name was changed (e.g. a blog post)
β’ Run a contest for members to win some swag branded with the new program name
β’ Do some social media spotlights under the new program banner (bonus points if you can get some of your friendlies on board to share why they're excited for the new name and feature them in the spotlight)
#open-share - June 20, 2024 at 10:36 PM
Hey Jennifer, I work at a marketing agency (Captivate Collective) that helps CMA practitioners find new Customer Marketing tools, and we've been curious about whether any of the community players have added more robust advocacy functionality since Influitive was acquired. Would love to chat if you're open to it! (Full disclosure that I used to work at Influitive, but have no association with them post-acquisition.)
#discussions - June 20, 2024 at 10:30 PM
Will your recipients mostly be based in the States or is the award program international?
#jobs - March 21, 2024 at 08:27 PM
Not affiliated, but happy to see a role for fellow Canadians @ PagerDuty!
#open-share - March 06, 2024 at 04:26 PM
Hi @Sharon Rosa-Bohrer! Please feel free to pop over to
to access the recording. Enjoy! πΏ#general - February 26, 2024 at 09:56 PM
Welcome and congrats on your new role @Kennedy Lukey! π