Erin Koerpel

#reviews - November 07, 2025 at 04:52 PM

Thanks @Evan Jacobs and thanks for the offer @Mary Green (Owner CMAweekly)! We've got an upcoming (much smaller) user conference in Miami this month. I'm very interested to compare the experiences. I will reach out when those results are in!

#reviews - November 07, 2025 at 04:13 PM

Thanks for the support everyone!

I should say, we took in a lot of reviews but of course they weren't all approved by their respective site. G2 definitely has a high approval rating than GPI.

We're very fortunate in that OutSystems as low-code platform has the ability to build a lot of great apps in house! The in-app scavenger hunt involved sending attendees to various booths to complete an activity and collect the secret password from the booth rep to complete the challenge. Once all of the challenges are completed they got to the swag booth to collect their prize (a ball cap). The secret password changed every hour and I'll be honest the app had some glitches 😅 but our developer community is so kind and gracious overall I don't think it impacted their experience. Again, we have an incredible community of enthusiastic users.

<@U090V38S7CJ> I definitely recommend contacting your GPI program manager, they should be able to talk you through the onsite review process and call out their known pain points. And yes, you will still get complaints about the UX....it is what it is 🫠

Here's a couple pics from the event, you can see the line queueing in the background. Our customers WAITED! I was amazed. I didn't share the QR code for GPI because I figured the UX and length of the survey would force people to rush through the process with higher likelihood of their response getting rejected. Next time, I will get more seats and laptops just to accommodate busy break times.

#reviews - November 06, 2025 at 09:13 PM

Hi Megan, I was in your shoes recently, as this was my first time running something in-house and with GPI. Thanks to @Daniel Palay and @Evan Jacobs for providing inspiration!

Last month we wrapped our annual user conference with ~3500 attendees (all in) and we had a great response with both G2 running their booth onsite and an in-house booth capturing Gartner Peer Insights reviews. Oddly enough, each booth collected roughly 275 reviews each! This was~20% of customer attendees.

Factors in our success: highly engaged developer community, awesome and unique swag, gamified scavenger hunt within conference app, we're a Portuguese-founded company and I think having the conference in Lisbon this year added to the overall positive energy of event.

#8-references - August 28, 2025 at 05:16 PM

Beautiful deflection @Sarah McCoy thank you!

#8-references - August 15, 2025 at 05:17 PM

I'd LOVE that @Ciana Abdollahian!

#reviews - August 13, 2025 at 11:46 PM

Thanks all! @Katlin Hess you're right I asked KP too!I think I'll get creative with our budget restrictions, and yes creating FOMO is part of the fun

#reviews - August 13, 2025 at 08:15 PM

How does the number and/or quality of incentives impact onsite reviews collection? I'm talking primarily about G2 reviews and offering a swag item, a gift card or both. I'm trying to make the case that offering BOTH is the way to go, but of course it's more expensive.

#reviews - July 10, 2025 at 08:40 PM

Not yet, but equally curious!

#reviews - June 26, 2025 at 03:03 PM

No worries at all @Daniel Palay!

#reviews - June 26, 2025 at 01:50 PM

Would love to, @Evan Jacobs! I will message you

#general - June 26, 2025 at 01:49 PM

I'm also very interested in seeing how this works IRL!

#reviews - June 13, 2025 at 02:39 PM

Thank you <@U08R6SQJA4X>! This is really helpful.

#reviews - June 05, 2025 at 09:19 PM

Thank you @Daniel Palay! I would love your perspective, but no rush -I'll be OOO tomorrow and Monday. Will check back here next week!

#reviews - June 05, 2025 at 08:35 PM

Depending on your contract, G2 has its own AI response generator. It offers a few options, including shorter and longer replies!

#reviews - June 05, 2025 at 08:33 PM

Hey all! I'm looking for a little inspiration for "diy" review booths at user conferences. We're hoping to get G2 onsite (I have prior experience with that and have LOVED the experience and the results)....but we'd also like to have a booth to capture Gartner Peer Insights reviews. This would be staffed by our team.

I recently joined my organization and they've done it with some success in the past, but I'd love to innovate and ideally differentiate it from G2. I'm looking for photos, incentives or tips for onsite review booths if anyone can share!