Grace Corey

#discussions - August 12, 2024 at 09:37 PM

Hi CMA friends! I am putting together guidelines for our GTM teams on reference call requests and I was wondering if any of you have set a threshold for the # of reference call requests that can be sent to a customer in a certain time frame? Something "a customer cannot be requested more than 6x per quarter" or "1 reference request per 30 days." Is there a best practice or "magic number" that you've seen work to combat reference burnout? Thanks in advance!

#jobs - August 05, 2024 at 03:28 PM

(Not affiliated) I had a recruiter reach out on Linkedin with an [Associate Reference Program Manager](https://job-boards.greenhouse.io/yext/jobs/6132882) role at Yext, if anyone is interested!

#welcome - March 19, 2024 at 08:08 PM

Hi everyone! Nice to e-meet you 👋 🌎 I am located just outside of Washington, DC 💻 I manage all things customer advocacy: CAB, peer reviews, customer reference program, and more 🎯 Currently working on streamlining + program-atizing peer review initiatives; working closely with CS and Sales to embed in existing processes In my free time, I am training for a half-marathon and I have two rescue pups that keep me super busy! ➕ [Connect with me on LinkedIn](https://www.linkedin.com/in/graceforemancorey/)!