#7-case-studies-stories
Thread
Grace Corey
April 17, 2025 at 09:00 PM
Happy almost Friday, CMA friends! I'm revamping our customer case study interview guide/template and I would love to hear some of your favorite customer interview questions that generate better stories + quotes. Our previous model is very product focused and I want to shift more towards celebrating the customer + their innovation, rather than promoting our products.
@Katlin Hess inspired me
Cara Peterson
April 17, 2025 at 09:24 PM
I ask this at the end of every interview: "If you could raise a magic wand, is there anything you would change about your customer experience or the HackerOne Product?""
Janet
April 18, 2025 at 12:24 AM
If you could describe our product in one word, what would it be, is a new one I like to ask