Wynn Tanner

#7-case-studies-stories - November 07, 2025 at 06:26 PM

@Emily Gover and <@U09NG5FECAE> Do you have any best practices for process when you're creating multiple assets in different languages?

#7-case-studies-stories - November 06, 2025 at 08:13 PM

Do you have an example of a video they've made?

#7-case-studies-stories - November 06, 2025 at 08:13 PM

Thanks!

#7-case-studies-stories - November 06, 2025 at 05:00 PM

Thanks so much, Emily! I appreciate that.

#7-case-studies-stories - November 06, 2025 at 04:44 PM

🇯🇵 JAPAN CASE STUDIES 🎌
Does anyone have a good process they use to capture case studies / customer stories from customers in Japan made for global, English speaking audience(s)? Additionally, any vendors you use that do great work in Japan?

Assuming:
• Need to create both a video and written case study
• The customer only speaks Japanese or would expect to do it in Japanese
• Video output to be in Japanese, with English CCs
• Storytelling needs to align with our brand of storytelling
• Written case study needs to be written in both English and Japanese (which may be optimized for different styles - the former for webpage, the latter for Print brochure (common in Japan))
Any experience, recommendations, or thoughts much appreciated!

#general - July 21, 2025 at 07:51 PM

For my last team we were using Smartsheets to track everything (not great but it’s what we had) and I had a kanban board view that I shared with my manager and his, and then created a dashboard view as well (working with my ops team) to view stats of published and in progress

Right now I’m using Asana and plan to do the same. Although don’t like that I can’t pull in SFDC data easily to make things move faster when adding new customers to the list etc

#7-case-studies-stories - June 10, 2025 at 11:53 PM

Seriously. Congrats to you / your team and a good reminder to look for opportunities like that!

#general - June 09, 2025 at 08:28 PM

@Emily Coleman Thanks, and I'm sure it will be a beautiful process when it gets there.

Do you have any other place you track customer advocate data? like beyond the project itself?

#general - June 09, 2025 at 07:48 PM

Wow @Emily Coleman! I'm new to Asana completely so have no idea the capabilities within it, so this is really good to know.

<@U0806J8HHHR> has a great project tracker, too.

Two Questions:
• do you keep the information you have on individual advocates here, too? Or do you have it stored somewhere else? or do you just work in projects like this for all your data?
• Somewhat related: where do you track if you're not doing a case study with the customer, but maybe something else? do you track here? or in another project tracker that has a different process?

#general - June 05, 2025 at 02:30 PM

<@U0806J8HHHR> I'm just starting a new job leading customer stories and the marketing team uses Asana. I've never used Asana so would love to see how you use it. Do you also use to keep all your info on advocates? or just to manage project work?

#general - April 18, 2025 at 04:57 PM

Same wynntanner@gmail.com|wynntanner@gmail.com

#jobs - February 03, 2025 at 09:32 PM

I spoke to the recruiter at DevRev about this Customer Advocacy role today. Wasn't a good fit for me for my life right now. They're still looking for candidates if you're interested in a role at a startup that's moving fast. A few things I learned:
• Definitely hybrid role (2-3 days in office) in Palo Alto, Austin, or Buenos Aires. (The Austin office is in downtown and only has about 30 engineers and sales ppl connected to it.)
• Role would require 25% travel - they had 100 marketing events last year. Likely at least 2 times a year to India where a lot of workforce is and where a big customer conference is
• They have a lot of people in India so would likely need to be somewhat flex on work call hours, but hiring manager is based in Minnesota
• Hiring Manager is VP of Customer Experience
I don't know anyone besides the recruiter, but I mentioned I'd post this in case this appeals to anyone who may have missed the original posting. I'm happy to pass on your name or resume if you think it'd be a good fit for you.

#jobs - September 30, 2024 at 08:01 PM

Hi @Kevin Lau I would love to be connected to learn more, if you're still offering to connect. Worked at Cisco for 7 years (with Cristina Melluzzi 🙂)

#general - June 07, 2024 at 06:17 PM

Non-platform vendor rec would be Nadel. If you wanted to just have a convo with someone I have a good friend who would be down to talk with you just to understand what you need! She’s super creative and just has fun ideas (if you wanted to innovate a bit) Jessica.harrison@nadel.com|Jessica.harrison@nadel.com

#welcome - May 22, 2024 at 09:12 PM

I'm also in Austin @Briana Chenkin!

#open-share - February 06, 2024 at 04:24 PM

Thank you for sharing! Love the prompt tips. So many ways to use ChatGPT.

Or, in Gen Z slang: Thx for spilling! Those prompt hacks are fire! ChatGPT’s got endless vibes to flex with. 🔥

🎉