Sanne van Opstal-Brakel

#general - March 14, 2025 at 04:25 PM

Yes the biggest point of feedback is that is just a chat and that there is too much happening (yeah for an really active community) that it is hard to follow. In a future platform they are wishful thinking more forum based options and 1-1 chats in chat of the massive community chats that are happening now.

And I’ll reach out to you 1-1 to discuss your experience with Gainsight… I already signed off for the day ;)

#general - March 14, 2025 at 01:59 PM

I aim it to be a support and best practice. But we also have user groups. I currently manage a WhatsApp community with over 500 active member and we aim to professionalize it this year.

#general - March 14, 2025 at 01:40 PM

I am in the process of selecting a community platform. On my short list (and companies I am in contact with) exists of: Gainsight, Higer Logic Vanilla, Khoros and Hivebrite. Do any of you have experience with any of these four options. And particular likes or dislikes? And finally tips to take into consideration?

#general - August 14, 2024 at 01:22 PM

Hi all! I have a #question. I work for a SaaS company and we have the desire and need to start an online community…. We are already doing smaller community type events like digital round tables (yes @Mary Green (Owner CMAweekly) they are finally happening thanks for everything you learned me on it) but the request tof our customer is an online form. Our management team is almost on board but would love to hear from another saas company on their experience with having a community, the why, how, what, successes, failures, lessons learned etc . Is there some one there that is willing to jump on a call with us on this?