Brittany Freitas

#jobs - December 08, 2025 at 03:24 PM

Hi folks! I’m hiring a Customer Advocacy Marketer to join ShareGate's customer marketing team (a product line within Workleap). The role is limited to candidates in Canada, but if you know someone who’d be a great fit, or if you’re curious about the role yourself, I’d be happy to chat!

https://www.linkedin.com/jobs/view/4348614125

#reviews - December 06, 2025 at 04:14 PM

I also haven't seen much success with the refresh reviews feature when I tried it out over the summer, maybe a couple of updated reviews out of the ~150 that were eligible? I will likely test it out again now that I'm at a new company and keep it as an “always-on” campaign to see if that helps with the decaying reviews

#jobs - November 26, 2025 at 08:27 PM

This was my previous position — if anyone is interested and wants some insight into the role, team, company (and/or introduction) feel free to DM me!

#reviews - November 21, 2025 at 09:35 PM

Thanks Alexie — yes, GPI is always the outlier 😅 I appreciate your insight and it confirms what I've been seeing too. Peer reviews solicited by customer-facing teams or on a 1:1 approach have always had higher conversion vs 1:many email campaigns (also seeing under 30% here from my experience too)

#reviews - November 21, 2025 at 04:10 PM

Hi all! I’m curious to hear what benchmarks you’re seeing for peer review conversion rates, specifically on the number of peer reviews submitted vs number of customers targeted (even if it's a ballpark number) — would love to get a sense of the ranges others are seeing across their programs. Thanks in advance and TGIF!