Aylin Siu

#general - January 12, 2025 at 11:58 PM

Yes I’d welcome your thoughts!

#general - January 12, 2025 at 09:06 PM

Thank you @Ryan Gutierrez, Community Agility Specialist!! 🙏

Yes, as a general overview I'm thinking a "done for you" type of service, where I basically assess the current state of their customer experience by meeting with all customer facing reps, then interview 1-2 customers and build a customer success story/case study from there. They can then use those data points captured from my assessments to build future campaigns, lay the groundwork for an advocacy program, identify repeatable patterns of success, etc.

I think by charging a flat fee at the beginning, that might avoid the challenges that may come from a hourly rate model. That was great input, so thanks for mentioning that!!

#general - January 12, 2025 at 06:24 PM

Thank you!!!

#general - January 12, 2025 at 06:21 PM

Yes I am! I'm working on my mission statement now ... I have never freelanced before and wondering if there's any tips from others especially in this community who have done it

#general - January 12, 2025 at 05:16 PM

Has anyone here done any freelancing work in customer advocacy or other customer marketing initiatives?

#announcements - November 15, 2024 at 08:17 PM

I didn't get a chance to register/attend 🥹 Recording available?

#lifecycle - May 03, 2024 at 07:00 PM

I would love to see this plan as well if possible!

#general - April 24, 2024 at 11:52 PM

Hey all - I've been invited to this slack group because I hear there are some global 🌎 customer marketers here. Does anyone have any examples of how they've managed to engage customers on a global level, with programs that are both scalable AND regionally relevant?