Elyssa Steiner

#discussions - July 25, 2024 at 11:52 PM

Thank you for the rec's all!

#discussions - July 25, 2024 at 06:51 PM

Hey all! I am sure there are previous conversations on this, but would love people's recommendations on a Community Platform tool. Some key points we're looking for: 1. Ability to leverage for external display on our website on a community page to showcase maybe certain events or elements we want to make public, but then also the ability to login and get into the full community access 2. Ability to access it via a mobile app or even just a good mobile experience for on-the-go members 3. Ability to house resources to use it as a education hub and courses 4. Ability to have forums, but segment for specific members/groups 5. Potential ability to support groups that are international - i.e. a dedicated forum or view for customers in Mexico and in Spanish - it's okay if we have to do the load in of teh Spanish language, but the flex for international 6. Security - ensuring that it's a secure platform for customer data that we capture. Of course, open to any other data points you all have recommendations around what we should consider and where you have seen value in creating communities?