Angela Kelleher

#jobs - May 31, 2024 at 04:28 PM

@Shannon Howard thank you!

#general - May 31, 2024 at 03:37 PM

@Jennifer Lyons GPI are SUPER STRICT on the FTC rules. You cannot offer anything more than a $25 gift card, and cannot ask for a 5* review, and cannot only target high NPS etc. I know of someone who had big trouble because of this and all their reviews for their campaign were removed. G2 follow the same principles but not as strict. For G2 you can add an additional incentive on top of the $25 gift card e.g. an additional gift card, or swag etc. For our reviews I target the entire database for the products we want reviewed. I also ask our customer advocates. And we ask people after a positive CSAT to leave a review. We do some in-product asks as well. Hope that helps.

#jobs - May 31, 2024 at 03:25 PM

@Shannon Howard Open to EMEA candidates?

#welcome - February 22, 2024 at 09:04 AM

Good morning Basile. We use Base for our customer advocacy program. Very happy with them. Feel free to reach out for detailed info.

#jobs - February 08, 2024 at 06:53 PM

@Alexie Glover this lady is BRILLIANT. Paris Trudeau &lt;<mailto:paris@paristrudeau.com|paris@paristrudeau.com>&gt;

#open-share - January 22, 2024 at 06:20 PM

@Kaily Baskett last weeks session was great, thanks so much! Will you be able to record and share tomorrows one please? I've registered but know I can't make it.

#announcements - January 05, 2024 at 10:23 AM

@Irwin Hipsman thanks so much for the highlights! Do you think there is any chance you could persuade your colleague Amy to do a presentation to this group on the findings? Or share a synopsis of the findings we can't see without access to the report. It looks like an amazing report!!

#announcements - October 26, 2023 at 06:47 PM

@Marie Elliott @Joel Klettke thank you so much for these nuggets of gold. Really appreciate it!!!

#announcements - October 26, 2023 at 09:32 AM

Hi Everyone I’m creating a pitch deck to try and convince our Exec level team that we need to invest in the services of a certain peer review site. The big question that will be asked is as follows: ‘How do you drive retention and growth through positive Customer Reviews?’ I feel like the answers I am coming up with are very fluffy (e.g. Share on social media to drive awareness and confidence). Does anyone have ideas for more hard hitting answers?

#jobs - October 10, 2023 at 09:00 AM

@Megan Donaldson at Zoom amazing JD!!! Let me know if anyone changes their mind about EMEA remote. 🤞

#jobs - September 24, 2023 at 09:08 PM

@Megan Donaldson at Zoom thanks so much!

#jobs - September 22, 2023 at 09:45 AM

Oh, that is a pity!

#jobs - September 22, 2023 at 09:43 AM

In the same boat as you Nikki. The Access Group in the UK had some really nice job postings for Customer Marketing in the last few weeks. Try check them out.

#jobs - September 22, 2023 at 09:42 AM

@Megan Donaldson at Zoom Super interested if you would be open to remote work from Ireland?

#jobs - September 20, 2023 at 10:59 AM

I'm looking for a remote (from Ireland) Customer Marketing Manager / Customer Lifecycle / Customer Advocacy Marketing Manager role.

#announcements - September 10, 2023 at 06:35 PM

Mary, I am so sorry to hear this, what an awful week. Full of hope only to lose your precious girl. Big hugs to you and your family!