Lori Morrisroe

#general - January 07, 2026 at 02:41 PM

thank you @Amy Ng!!

#general - January 07, 2026 at 02:29 PM

These are such creative ideas! Thanks everyone 🏆!

#general - January 06, 2026 at 10:16 PM

thanks so much @Taylor Page!

#general - January 06, 2026 at 10:15 PM

omg these are great!! do you have the vendors you used still, Zapier friends, and @Taylor Page 🙏🙌

#general - January 06, 2026 at 09:00 PM

hi everyone + happy new year! has anyone created unique customer awards/trophies that they've sent or received? we're trying to think outside the box for this years award - would love to see some cool/unique ideas!

#general - November 18, 2025 at 02:14 PM

Hi @Mary Green (Owner CMAweekly) 😞 Sorry - I had to offer up this time slot for an exec check in. I will not be able to join this week after all. Perhaps the week after Thanksgiving. Happy holidays 🦃!

#general - November 17, 2025 at 02:38 PM

That would be great @Mary Green (Owner CMAweekly)! I can join this week (11/21)

#general - November 13, 2025 at 08:34 PM

Ah I won't be able to join tomorrow unfortunately @Mary Green (Owner CMAweekly)! Thanks for the suggestion!

#general - November 13, 2025 at 06:53 PM

Hi everyone! Would anyone be willing to share their customer marketing roadmap from 2025 - or 2026? I am responsible for a large number of projects and wanting to prioritize next year what is most impactful and important. As a team of 1, it would just be helpful to benchmark what others are prioritizing these days 😄

#general - November 13, 2025 at 02:41 PM

Thanks for the suggestions!

#general - November 13, 2025 at 02:41 PM

@Shannon Howard: agreed. We've had a lot of issues with getting people to prep with enough advance notice to have the dry runs ready well enough in advance, but makes my case stronger for why we need to 💡😄!

#general - November 13, 2025 at 02:40 PM

<@U0806J8HHHR> - I like the idea to record their sessions on a webinar platform and stream them as virtual sessions!

#general - November 13, 2025 at 02:39 PM

@Amy - thanks for the suggestion! We actually do this also!

#general - November 12, 2025 at 07:38 PM

Hi @Maria Braune I am in the middle of Mini MBA Marketing https://minimba.com/ -- comprehensive marketing certificate, so not CM specific, but has been interesting. The time commitment is about 5 months, 3-4 hours per week + ... I found it through my network of colleagues at large tech firms (LinkedIn, Google, Accenture... so can validate from that side of things that its reputable across large orgs).

#general - November 12, 2025 at 07:23 PM

Hi Everyone! This is a particular use case, for our annual user conference I need to build a business case on to record sessions or not to record sessions. Benefits of recording: internal folks continue to reference the success stories and share them throughout the year. Cons: We don't really know the ROI, we can't see many metrics about views (they are limited at best), and the cost is very high. Does anyone have any best practices on what they do for their user events? Have you used the post-event recordings in any creative ways beyond hosting them on a community or intranet?