Kelly Miller

#discussions - August 19, 2024 at 02:47 PM

Anyone have some creative ideas for promoting your Community before and during your company conference? We have sign ups in the email promotions, QR codes for the digital screens and registration tables, and pins for existing members to show support

#announcements - January 26, 2024 at 03:55 PM

Curious what other community managers do to promote and engage their communities at your company's annual conference?

#announcements - September 20, 2023 at 05:09 PM

Hi All - I've noticed there is a trend towards cutting back on gifting efforts to save money and focus on sustainability. What is this group's sentiment around holiday client appreciation gifts? Seems like people expect to receive something during this time but it's often more work to stand up than it's worth, not to mention the costs 🎁

#announcements - August 10, 2023 at 02:51 PM

Pickle ball set is such a good idea. We’re brainstorming new client welcome gifts but wanted to think of something outside a generic water bottle/notebook/mug etc

#announcements - August 10, 2023 at 02:09 PM

What is the coolest piece of swag you’ve received from a company?

#announcements - August 04, 2023 at 06:19 PM

Thanks @Liz Richardson I completely agree and it’s a little tricky because we have a more diverse audience than predicted - most are practitioners but there are also decision makers in our community, including our CAB. So we’re trying to cater to everyone right now and as we scale we may create programs that cater to each group individually. I love the idea of a virtual travel tour! I manage our CAB and we take a lot of inspiration from the activations at those meetings for our other marketing events. @Joel Primack I agree, we’re focused on improving retention and connecting customers with each other to share best practices and upskill their knowledge of the product. We’ve seen interest in both professional development and more tactical sessions at our marketing conference so we’re using that as inspiration for the community.

#announcements - August 04, 2023 at 04:10 PM

Hi All - I’m new to Community and I’m a one-person team. I wanted to use events in our programming to help members connect and learn from each other. Besides AMAs and networking sessions, are there other events that you’ve used to increase engagement in your communities? Do you find that marketers value events with professional/skill-building content or thought leadership or should it be completely hospitality/fun experiences? We will poll our members too but wanted to get thoughts from this group. Thanks!