Anna Bryan's Profile

Anna Bryan

Recent Messages

#jobs - April 29, 2025 at 11:12 PM

Hi @Kelly Brenneman I've asked the recruiter his preference and will let you know! Transparently - I'm heading out on maternity leave in a few days so will likely be less active on Slack for a bit so if you don't hear from me I'd recommend applying directly on the site. But I'll let you know if / when I hear back from him πŸ™‚

#jobs - April 29, 2025 at 08:31 PM

This would report directly to the CMO, Christine Chen, and she is ideally looking for a strong leader with a track record of bringing a Customer Marketing function from 0>1.

Company/Role Details
-ParetoHealth is the largest health benefits captive in the US. A mission driven company, offering a much more attractive solution to SMB customers and disrupting an antiquated industry
-310+ employees, with 30% hired in the past year, they are at a point where they are building structure, automating processes, and ensuring appropriate tools are ready for their projected 5x growth in the next 3-5 years
-1 direct report who is viewed as a high flyer early in her career
-$175,000 - $195,000 base salary, 20% target bonus, plus equity

#jobs - April 29, 2025 at 08:31 PM

πŸ‘‹ A recruiter reached out to me about this Director of Customer Marketing role at ParetoHealth. I'm not currently looking but said I would pass it along to the customer marketing community I'm a part of! Including all the details I have based on what he shared in the thread 🧡

#jobs - January 27, 2025 at 11:47 PM

πŸ‘‹ Hi everyone! I’m hiring a Senior Customer Advocacy Manager (Contract) to cover my role while I’m on maternity leave later this year.

This person will help continue momentum on a few initiatives I'm focused on the first half of the year including:
β€’ Lead our new Customer Advisory Board (launching in April!)
β€’ Drive adoption of a customer advocacy tool (hoping to be through procurement and into implementation before I headout)
β€’ Partner with teams to amplify customer voices in 2025 campaigns
The role starts mid-late spring, with time for a smooth handoff before I head out (Due in early June but it's all up to the baby on what that real timeframe looks like πŸ˜‰) If you’re passionate about customer advocacy or know someone who’d be a great fit, please check out the job posting here or pass it along!

I've also just shared it on LinkedIn if folks wouldn't mind helping extend it's reach. Thank you thank you!

#discussions - December 09, 2024 at 06:24 PM

Thanks all! We're also planning on doing customer video interviews in conjunction with the event so will definitely have the media consent as a part of this. All really helpful input, I appreciate it!

#general - December 05, 2024 at 09:36 PM

I'd love to be added as well!

#discussions - December 03, 2024 at 08:19 PM

Thank you both, super helpful!

#discussions - December 03, 2024 at 07:08 PM

πŸ‘‹ Hi all! I'm finalizing plans to launch my company's first Customer Advisory Board. For folks that do have a CAB at their organization, do you have members sign any terms and conditions? I'm putting together a rough draft to run by our legal team, so getting a pulse check on what's standard would be really helpful. Thank you!

#discussions - August 26, 2024 at 05:03 PM

Thank you both, very helpful!

#discussions - August 22, 2024 at 08:38 PM

Hi everyone! I am beginning to put together plans and budget requests for my 2025 advocacy strategy. One new area we'll be investing in is partnering with a video production agency to produce high quality customer case study videos.

It's a bit too early in the process for me to seek quotes from agencies, but to help inform my budget requests for the year I'm wondering if anyone can share a rough estimate of what we should anticipate spending per video?

#announcements - August 21, 2023 at 08:34 PM

Oooh @Joel Primack if you are able to share any details around what they've shared with you I'd love to take a peak.

#announcements - August 21, 2023 at 07:52 PM

πŸ‘‹ Hi customer marketing friends! I am wondering if anyone has experience launching and driving a customer referral program that would be willing to chat? Some leaders within my org are discussing launching something like this and adding it to the list of customer advocacy priorities. I'd love to get advice on learnings you may have, especially on how to make it something impactful and scaleable as our customer advocacy team is currently a 1 person show (me!).