Valeria Gomez

#general - June 26, 2025 at 12:07 AM

Me too @Vera Flores ! 😅

#jobs - May 16, 2025 at 03:28 PM

FYI customer advocacy at Zendesk means customer support :) it’s weird —I know

#general - April 24, 2025 at 07:24 PM

Monthly for us

#general - April 24, 2025 at 04:27 PM

At Zendesk, (back in my time)- the competitive team within PMM

#jobs - March 10, 2025 at 04:57 PM

I find this a bit off because it does not look at levels, locations and what types of companies. For example, this breaks down the salary by tiers:

Tier 1: $118,235 - $146,100
Tier 2: $106,400 - $131,500
Tier 3: $94,600 - $116,900

Also usually higher salaries are in NY and SF Bay Area- if you are in tech of course.

#jobs - February 21, 2025 at 11:51 PM

We are hiring a Sr Comms Manager if anyone is interested!

https://jobs.lever.co/apollographql/4b25e671-b7c2-414c-957d-d562616df394

#discussions - February 19, 2025 at 12:12 AM

I use it to clean up transcripts! Way easier to review after a customer interview 😅. Also I use Claude (my work pays for it)

I use this [Prompt: Here is a time-stamped transcript. Please remove the time-stamps so that I can review a clean transcript from beginning to end.]

#jobs - February 06, 2025 at 09:28 PM

If interested, let me know and I will connect you with the recruiter:

https://job-boards.greenhouse.io/heygen/jobs/4612127007

#random - February 04, 2025 at 12:34 AM

Has anyone sent a newsletter from company to industry analysts showcasing company updates and customer wins? I would like to see some examples :)

#general - February 03, 2025 at 10:52 PM

I have to agree! I was able get my company to pay for it :)

#jobs - January 15, 2025 at 03:26 AM

https://wellfound.com/jobs/3190164-head-of-community

#jobs - January 15, 2025 at 03:25 AM

https://wellfound.com/jobs/3190164-head-of-community?utm_campaign=startup_share&utm_content=startup_share_module&utm_medium=social&utm_term=capsule-makevideo

#general - December 06, 2024 at 04:26 PM

Thanks all. I will send you a DM!

#general - December 05, 2024 at 11:46 PM

Thanks Alexie, I will DM you with some questions. Thanks!

#general - December 05, 2024 at 11:41 PM

QQ: any customer marketers contractors? I may need some help with a few projects next summer, so starting to see what is possible. Thank you!

#reviews - November 27, 2024 at 04:28 PM

You can also link the G2 reviews in AWS market place. You may need to work with your partner marketing team to make it happen.

#general - November 07, 2024 at 10:01 PM

That’s great thanks for sharing!

#general - November 07, 2024 at 09:00 PM

Do any of you have much Deeto is? A range is ok :)

#open-share - July 30, 2024 at 02:42 AM

Congratulations Daniel! So happy for you and your growing family

#general - June 26, 2024 at 05:40 PM

1: Definitely how we are influencing revenue.
A funny story- I work with out data team a lot on reporting and yesterday they asked me what was the best way to track impact on the data reports they are supplying us. So it is not only CMA- now everyone is trying to identify tangible value metrics about their work.

#general - June 24, 2024 at 11:52 PM

Awww congrats my friend- so happy for you

#discussions - June 19, 2024 at 05:23 PM

Yes I have. My team was “customer programs” and we reported directly to the VP of comms. Happy to share insights.

#general - June 13, 2024 at 03:52 PM

I would love this too! Not planning yet but dreaming of it :)

#announcements - May 09, 2024 at 07:11 PM

Thank you @Tiffany P. Nguyen !

#announcements - May 08, 2024 at 05:24 PM

amazing thank you!

#announcements - May 08, 2024 at 04:05 PM

@Perri Chaikof @Tiffany P. Nguyen could you also share the post CAB survey with me?

#general - April 30, 2024 at 03:57 PM

Yes a full story

#general - April 19, 2024 at 11:43 PM

I have been to the ones in NYC (2022) and SF (2023) I enjoyed them. Good speakers and opportunity to network.

#general - April 17, 2024 at 03:31 PM

I can help organizing!

#general - April 15, 2024 at 05:35 PM

Good point- thanks kevin!

#general - April 15, 2024 at 04:38 PM

Hi all! Happy Monday 👋 I am hosting our first in person CAB next month and I am trying to figure out what is the best way to "record" the meeting. We will have a note taker, but I want to make sure we are capturing all the details. What is everyone using or doing? Thx!

#reviews - April 02, 2024 at 03:47 PM

Thanks @Joe Kevens maybe later this year as I revisit our position there.

#reviews - April 02, 2024 at 03:46 PM

@Maura Frost, I talked internally with our own developers, and they said they go to Reddit, Twitter, Medium or their own network.... Also, when I talk to customers, I ask them. So I did not have to make a strong case for it since "we already knew" We are driving some reviews to G2 so we dont stay behind but nothing very elaborated.

#jobs - February 08, 2024 at 05:13 PM

I do!

#open-share - January 31, 2024 at 09:14 PM

Nice!! Congratulations. Beautiful page 👏

#reviews - January 26, 2024 at 04:53 PM

Thank you all! I need to test to see if our customers would actually leave us reviews since we sell to engineers, developers, scientists... From what I have gather from conversations with them, they do not go to sites like these to read about a product. They use Hackers News, Twitter (lol) and their networks for that...
So I am thinking to start just with an email campaign (I will run with a thank you gift or something) and see what sort of responds we see mainly because we dont want our competition to have all the reviews (but our space is very new). I also need to understand the intend data more. AGAIN THANK YOU!!!!

#reviews - January 24, 2024 at 10:43 PM

I see- thanks much for all the knowledge 🙂

#reviews - January 24, 2024 at 10:41 PM

Ohh i did not know there was such a thing as paying for gift cards! Good to know! 😅

#reviews - January 24, 2024 at 08:25 PM

Or prospects :)

#reviews - January 24, 2024 at 08:24 PM

Thank you all!! Good to know. We are not leveraging reviews and when I asked our customers (who are developers) they don’t go to these reviews sites…. But we don’t want our competitors to have all the reviews and we don’t have any. So it is more about that than actually leveraging them with our customers.

#reviews - January 24, 2024 at 05:38 PM

Good to know- That would be our case too. Thank you all!

#reviews - January 23, 2024 at 10:30 PM

thanks for the insights Ashley!

#reviews - January 23, 2024 at 08:38 PM

Yes I am there :)

#reviews - January 23, 2024 at 07:58 PM

oki dok thanks

#reviews - January 23, 2024 at 07:42 PM

Thanks for the insights Joel! Do you still get the badges with the free version?

#reviews - January 23, 2024 at 07:16 PM

QQ- are all of you paying for G2 or just going with the free tier?

#announcements - January 11, 2024 at 07:42 PM

Oh we know my conversation hotel costs for customer speakers, or members of CAB etc. of if they are doing something onsite like a video etc…

maybe use a promo code with the discount for the different tiers?

#announcements - January 10, 2024 at 08:39 PM

Oh I just use calendly and send out a poll with the times that works for us. Usually start time between 8-9 am PT works great for US and Europe

#announcements - January 05, 2024 at 07:48 PM

Calendar tool has worked best for me.

#announcements - January 04, 2024 at 03:55 AM

I am planning our customer session for SKO in February too! We are planning to do a customers panel with 3 customers where they will share more details about their use case and really focus on the persona (how do they evaluate new technology and new vendors to really understand their decision making process as this is very GTM oriented event) - I am planning to cover all their travel expenses plus host a cocktail hour with customers + our executives and their AEs right after the panel. Would love to hear / share more ideas!! 💡