Amanda Peacock

#general - October 21, 2024 at 08:36 PM

THISSS!!! ^^ Have fun!!!!

#discussions - October 18, 2024 at 03:20 PM

ill share some with you!

#discussions - October 18, 2024 at 03:04 PM

tell me more .. the ask to the customer? the ask to the prospect? coordination emails?

#general - October 16, 2024 at 03:13 PM

We actually have seen a lot of success with two things for cross sell/upsell - 1. In app messaging based on key behaviors 2. Group reference events for existing customers who used our product solo and then added on other products later. Happy to chat if you want! But those aren't exactly storytelling so might not be what you're looking for.

#discussions - September 27, 2024 at 04:47 PM

but now we have champion

#discussions - September 27, 2024 at 04:47 PM

we started with fields and then eventually made them activities so they were more trackable

#discussions - September 27, 2024 at 04:45 PM

does it need to be a custom object or could you use a few custom fields -- less of a lift that way

#general - July 26, 2024 at 06:10 PM

looking for email subject line helpppp ... I write/send all of our customer comms as part of my role and have been struggling with subject lines lately 🫠 anyone have any protips or sites they use or recommendations?

#general - July 12, 2024 at 09:48 PM

same to Kevin

#general - June 26, 2024 at 08:50 PM

ugh i had a great slide with this gif at a previous company but i cant find it -- will look on my personal computer tonight!

#discussions - June 24, 2024 at 06:28 PM

we dont have capacity to facilitate an alumni group either, i just have them as another segment/campaign in sfdc and include them in early announcements etc. not a true program id say since its just me

#discussions - June 24, 2024 at 05:52 PM

we made our terms 18 months because we felt like 1 year was too short and 2 was too long - communicated start and end dates from the jump too which i think helps

#discussions - June 24, 2024 at 05:51 PM

can share with ya too @Lauren Stefano @Kathleen Connelly can you give me your emails

#discussions - June 24, 2024 at 05:29 PM

I can share some stuff with ya! like our charter that they agree too etc - send me your email!

#general - June 17, 2024 at 05:00 PM

if its prospect facing then id say go with the beta/ea route so there is an existing relationship -- PM talks about why they've built this new feature and then customer shares how they're using it

#general - June 17, 2024 at 04:56 PM

so we had PMs focused on our customer day or customer track -- they show detailed overviews of things announced earlier in the day on product roadmap. have also used PM to host sessions with customers who were part of EA/Beta for recently announced features. the biggest thing though is that these were customer sessions .. have found the PMs are very smart and detail orented which is better suited for people already using the tool

#general - June 17, 2024 at 04:51 PM

who is the audience for the event? customers? prospects? both?

#general - June 07, 2024 at 04:28 PM

perf!

#general - June 07, 2024 at 04:27 PM

can we do them at a diff time? i always have to miss fridays 😭

#general - May 31, 2024 at 09:29 PM

yes!!

#general - May 30, 2024 at 01:58 PM

We use BlueSky for all of our swag. They are based in the US but have used them to ship globally (aus, emea and Japan). They can create a store for you (which we have used for customers previously) but they're mainly a swag company. I've used them at 3 companies and they are super reliable, good prices, good quality. Also SUPER responsive. I absolutely love working with them. Happy to do an intro of you want!

#general - May 29, 2024 at 04:24 PM

I also normally send a small gift card for coffee on me for their willingness to hop on the call

#discussions - May 26, 2024 at 02:30 PM

@Madison G I'm responsible for all of our in app messaging - happy to chat if you'd like!

#random - May 23, 2024 at 07:54 PM

we use tremendous for this! you can pick the vendors based on country

#general - May 19, 2024 at 02:02 PM

I think it depends what industry youre in but also could add something around 1. How are you approaching AI in your business? 2. What are the biggest business challenges you're solving in the next 18 months?

#random - May 14, 2024 at 02:15 PM

proud of you!!!

#general - May 13, 2024 at 01:10 PM

pardot 🫠 if anyone else is suffering through pardot would love to chat lol

#open-share - April 29, 2024 at 02:19 PM

can anyone share what agenda they've used for CAB meetings -- I'm trying to branch out and want to share with other stakeholders some alternate examples. will redact any sensitive info! appreciate it!

#general - April 04, 2024 at 03:51 PM

i've done this at a few events! can you DM me later today and ill give you some info of what worked! im on calls until 1 pm pt then can brain dump all of the things lol

#general - March 27, 2024 at 03:48 AM

I do them quarterly!

#general - March 16, 2024 at 03:05 AM

I don't think 20-30 is bad for customers tbh depending on topic. Obvs would prefer higher but I've been at previous jobs and it was 8 percent when I got there!

#general - March 15, 2024 at 10:23 PM

for those of you that are doing email comms -- whats your average open rate for customers specifically

#general - March 14, 2024 at 07:01 PM

for a fellow Amanda? obvs

#general - March 14, 2024 at 06:52 PM

do you want them to submit people to become references or to encourage sales to use your reference process?

#open-share - March 07, 2024 at 07:21 PM

obsessssed she's so perfect!!

#random - February 09, 2024 at 04:50 PM

no tips but just don't let anything stop you because I would love to hear a session from you!! ❤️❤️❤️

#announcements - February 08, 2024 at 06:21 PM

you got it -- will also share the copy I used to send it out

#announcements - February 08, 2024 at 06:18 PM

we did a survey to get their preferred location and date preferences etc -- can share with you if that helps!

#announcements - February 08, 2024 at 03:00 PM

YES!! do it!

#announcements - February 08, 2024 at 02:56 PM

lol but sticking with raising the bar since that was my option 2!

#announcements - February 08, 2024 at 02:56 PM

i'm so sad empower-mint isn't happening

#announcements - February 08, 2024 at 12:20 AM

Maybe raising the (chocolate) bar for women something something

#announcements - February 07, 2024 at 11:27 PM

through our swag vendor, BlueSky .. if anyone has sendoso and wants to ask them thats great lol

#announcements - February 07, 2024 at 04:08 PM

aint that the truth there val

#announcements - February 07, 2024 at 04:08 PM

LOLOL

#announcements - February 07, 2024 at 03:37 PM

ok random but if anyone has any brain power they want to share .... had a fun plan for international women's day with a custom chocolate bar and messaging was going to be punny around an 'Empower-Mint Chocolate Bar' but they don't have the mint choc chip flavor ... any chocolate puns you can think of? chocolate bar flavor is milk chocolate or sea salt caramel - thanks!!!

#announcements - February 05, 2024 at 11:07 PM

let's gooooo!! good luck @Kevin Lau gonna be great!

#announcements - January 31, 2024 at 05:09 PM

release notes

#announcements - January 31, 2024 at 03:52 PM

we use Zuddl for our webinars and virtual events. 10/10 recommend! they can def do this use case and are great to work with

#announcements - January 31, 2024 at 03:11 PM

are you sending monthly/quarterly release notes? if so, any template you're willing to share. we're starting to do this monthly.