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hi friends!! a few people have been DMing me about how I'm using AI/Chat GPT. I'm not an expert but I feel like I've got a good hold on it for how it can help me as a team of one. Thinking we could do a call and go through how I'm using it/share ideas and prompts with each other? Comment here if you're interested and which date is better for you - April 17 at 10 AM PT or April 22 at 11 AM PT
April 22!!!!
I would be so interested in joining this! Can make either date work!
I can probably do either. I’d love to watch.
Happy to promote for you as well. Let me know
Love this topic!! Either date works ✅
Would love to join! ❤️ either date works
ooh i'm very interested!
let's do the 22nd
drop your emails and I'll send a cal invite
alright friends - AI + Customer Marketing chat scheduled for April 22 at 11 AM PT - drop your emails if you want to attend. cal invites have been sent to anyone who provided their email already 📧
thanks!
- can't attend but would love the recording!
Will it be recorded? Unfortunately it'll be 4am in Australia!
Thank you!
me too please!
sorry have been onsite for our user conference - everyone should be on the invite now! not sure if I'll do a recording - trying to figure out the best way to share what i'm doing and that might be sharing my screen with some detail that i don't want out on the internet forever -- stay tuned!
id love the recording. ill be in london for work next week.
- would love to be added!
Same
welp.
I thought this was going to be a quick chat with 3 or 4 folks who were curious about AI... but since we’re pushing 30 (!) I figured it deserved a little more structure. So naturally—I asked GPT to help me build a talk track and slide deck 😅
Tomorrow’s session will still be informal, but I’ll walk through a quick overview of:
• Where AI actually helps me in customer marketing
• Real use cases I’ve tried (including a few surprise wins)
• Prompting tips that make outputs better
• Tools I love (besides GPT) and how I use them
You’ll get to see the slides + outline—also made by GPT
Maybe I could record the audio only? She mentioned before there may be sensitive info on the screen and didn’t want that recorded.
Either way I’ll take notes and share later if you want Liz.
<@U08F66RT0UD> I'll let ya know! I think it depends on what I ended up sharing on my screen..don't want sensitive info living on the Internet forever
Will give ya a summary
If we can get an audio recording or notes - I'd appreciate it. Just got a meeting thrown over this one. 😭
I’ll share notes.
✨ AI for Customer Marketers – Session Recap ✨
Thanks so much to everyone who joined today! It was great to see so many faces. For anyone who couldn’t make it—no worries at all. Here's a quick recap with the top takeaways and some tips to get you rolling.
I did my best to focus on practical, real-world ways to use AI in our work. Just what’s actually helping me save time, personalize more, and move faster across customer marketing.
🔑 5 Quick Highlights:
1. Use prompts that actually work.
Include context, audience, tone, and format. You’ll get better output, faster.
📎 Screenshot of prompt recipe is in thread!
2. Repurpose smarter, not harder.
Pull quotes, condense long-form into short blurbs, and tailor emails by persona—all with GPT.
3. Segment like a pro.
Build separate assistants for your personas. It keeps tone tight and output relevant.
4. In-app and campaign content in a snap.
Draft CTAs, banners, and popups fast. Test tone and timing with AI before you launch.
5. Turn messy input into insights.
Upload feedback, survey results, or anonymized engagement data to GPT. Ask it for patterns or takeaways. Huge time saver.
⚙️ Practical AI Tips:
• ✏️ Edit the prompt, not the thread (adjust inputs to improve results).
• 👤 “You are” beats “Act as” when setting a role.
• Train assistants per persona to avoid repeating work.
• 🔢 Give step-by-step instructions for clearer output.
• ❓ Use “ask clarifying questions” early, then remove.
Drop me a note if you want to chat 1:1 about anything we covered or swap prompts, tools, or test ideas. Always happy to share what’s working and learn from you, too.
Quotes Prompt
Prompt:
You're a top-tier content marketer who knows that strong customer quotes help [insert target audience here] understand the value of [insert topic or category here].
Create 3 categories of quotes:
• Advice giving
• Opinion sharing
• How [insert product, service, or solution] helped / business outcomes achieved
For each category, pull 3 quotes from Speaker 1 in the transcript below.
Quote Requirements:
• Each quote should be 25–75 words
• Stick closely to Speaker 1’s original tone and phrasing
• Where possible, quotes should:
◦ Include a clear business outcome or result (quantitative if available)
◦ Provide actionable advice or insight
◦ Express a strong point of view related to
If quotes are too long, scan and manually trim them to meet the above criteria.
Transcript:
[Paste transcript below this prompt]
Sample Writing Prompt
Prompt:
> You are a copywriter for a [insert industry or company type] company.
> Create engaging and succinct copy for customer-facing projects that is clear, conversational, and focused on helping the reader quickly understand the value.
> The tone should be professional yet approachable—like you're speaking to a sharp peer you respect. Prioritize plain speak over jargon. Use optimistic, motivating language that invites action or excitement.
> Avoid overused punctuation like em-dashes. Keep sentence structure simple and fluid. Use emojis sparingly and only when they genuinely add to the tone or meaning.
> The voice should feel consultative, helpful, and customer-first. Think: “smart and clear, not corporate and fluffy.
Steps to Follow
1. Understand the project goal and audience type (e.g., persona, role, stage).
2. Define 1–2 key messages or outcomes the reader should take away.
3. Write in short, clear sentences with a friendly, direct tone.
4. Avoid jargon or filler—focus on what matters most.
5. Keep formatting skimmable when possible (bullets, bold phrases, short paragraphs).
Output Format
Request any of the following based on your need:
• A short paragraph
• 2–3 bullets for social or slides
• A subject line or CTA
• A one-sentence hook or summary
Ok now I hate my notes.
also, if you ever want AI to give you words of affirmation, throw your resume in NotebookLM
~want~ need (daily)