Alexie Glover's Profile

Alexie Glover

Recent Messages

#jobs - September 12, 2025 at 07:14 PM

Happy to help!

#jobs - September 12, 2025 at 03:55 PM

Plus 24 new remote roles + 2 contract opportunities. A few Director/Head of titles included!!!
https://www.linkedin.com/posts/frank-advocacy_marketingroles-openopportunities-jobpos[…]m=member_desktop&rcm=ACoAACfe1hsB2qKzf3u0peL02Eu8p95ozpsl6v0

#jobs - September 12, 2025 at 03:43 PM

Surfacing an interesting role for folks who have connections in school.
Spring 2026 Intern - Customer Advocacy (MBA) at Workiva - https://www.linkedin.com/jobs/view/4299758464

#8-references - September 08, 2025 at 09:41 PM

BUT if you have a super responsive customer base, then this SLA doesn't map. I think a lot of it has to do with the personas you're working with and the value prop you have with your reference request!

#8-references - September 08, 2025 at 09:41 PM

I think this really depends on your customer base! In an ideal world, Amanda's SLAs are spot on. In a lot of the worlds I work in ... my SLAs from the time the request is submitted to when we have something booked is 10 business days. It normally takes me at minimum 3 days to get a customer response.

#jobs - September 05, 2025 at 04:06 PM

18 new posts rolled up for you cuties! Some really good company names in this one as well! https://www.linkedin.com/posts/frank-advocacy_marketingroles-openopportunities-jobpos[…]m=member_desktop&rcm=ACoAACfe1hsB2qKzf3u0peL02Eu8p95ozpsl6v0

#jobs - September 04, 2025 at 03:43 PM

Sharing for those who straddle the line between CMA and CEd! Not affiliated. https://job-boards.greenhouse.io/intercom/jobs/7194920?gh_src=03eedd9d1us

#jobs - August 26, 2025 at 03:18 PM

Glad our job postings are helping!

#jobs - August 22, 2025 at 04:27 PM

It's a big week in CMA and Community roles. We've got 27 global roles, which includes a handful of hybrid options in the post comments: https://www.linkedin.com/posts/frank-advocacy_customermarketing-customeradvocacy-comm[…]m=member_desktop&rcm=ACoAACfe1hsB2qKzf3u0peL02Eu8p95ozpsl6v0

#general - August 21, 2025 at 08:38 PM

SFDC has objects for reference use or you can easily build out a few custom objects with SFDC admin so you can still access the same reporting you would have had with RefEdge (for revenue influenced through the opportunities) without needing the full tool.

#open-share - August 19, 2025 at 08:50 PM

Yay!! Welcome Chino!

#open-share - August 19, 2025 at 03:06 PM

Loooooove this

#jobs - August 18, 2025 at 07:40 PM

It's a Canada-based role, FYI!

#general - August 15, 2025 at 11:04 PM

Omg so much fun!! Enjoy you cuties!

#jobs - August 15, 2025 at 03:54 PM

Quick reminder for those on the hunt for their next gig: my team posts a weekly roundup of the global remote roles every Friday! We include customer marketing, customer advocacy, and community. And we've also started including a handful of interesting hybrid roles for those brave enough to leave their homes. This week's post is live with 20 new roles.

#jobs - August 14, 2025 at 05:14 PM

https://www.linkedin.com/jobs/view/4285733799

#general - August 14, 2025 at 05:10 PM

I personally would recommend their newsletter to see if the content resonates before investing in a membership - they often post content from the community in the newsletter.

#jobs - August 14, 2025 at 04:09 PM

Not affiliated https://www.linkedin.com/jobs/view/4284167356

#general - August 14, 2025 at 03:18 PM

I also enjoy their newsletter!

#jobs - August 11, 2025 at 11:07 PM

Love Randwick!! Would be very happy to meet with her and hopefully I can help with some introductions!

#jobs - August 11, 2025 at 09:05 PM

Sans Souci, Taren Point, Sylvania Waters, Oyster Bay, and Cronulla!

#jobs - August 11, 2025 at 03:55 PM

Just an FYI that this is a repost - it was originally posted the week of July 25

#jobs - August 11, 2025 at 03:19 PM

To keep the crazy connections going - I'm a dual Aussie/Canadian citizen with my Dad's family based in the Sydney suburbs!

#jobs - August 11, 2025 at 03:17 PM

No way!! That's where I'm based 👋 would be super happy to connect with her!

#general - August 08, 2025 at 07:47 PM

I'm super into @Sunny Manivannan's podcast these days! And @Gianna Scorsone just launched a Champion one too (haven't had a chance to listen yet but anything that features @Shannon Howard is worth it IMO)

#jobs - August 08, 2025 at 02:46 PM

Yes - I wouldn't recommend chasing true freelance opportunities if you're not equipped with the full suite of business coverage for your contracting.

The LLC piece of the puzzle is more variable, as it's usually dependent on the state in which you are working and where the business you are contracting to is operating. For example, if you're in California and the business you contract to is also in California, you'll likely need an LLC because of California's employment laws.

#jobs - August 08, 2025 at 01:12 PM

Cannot say enough about the importance of carrying insurance as a contractor or working with an agency that carries insurance that covers you.

In this age of data breaches and cybersecurity threats, you can literally be bankrupt if you are working with company data without insurance.

#jobs - August 07, 2025 at 05:39 PM

Not affiliated but sharing for those seeking remote positions in Australia! https://www.linkedin.com/jobs/view/4281136254

#general - August 06, 2025 at 06:57 PM

hell yeah Emily!!!

#jobs - August 06, 2025 at 04:55 PM

Not affiliated. In office role in Sydney: Senior Customer Marketing Manager (12-month Parental Leave Cover) - ING Australia

#jobs - August 06, 2025 at 04:53 PM

Cool role for those in/near Charlotte NC! I'm not affiliated: https://jobs.dayforcehcm.com/en-US/discoveryed/CANDIDATEPORTAL/jobs/1622

#jobs - August 05, 2025 at 03:43 PM

Suuper interesting job title

#jobs - July 31, 2025 at 03:11 PM

Two on-site contract opportunities with Airbnb. I'm not affiliated.
Community Engagement Social Lead (LA)
Community Engagement Manager, Experiences (London)

#jobs - July 29, 2025 at 06:30 PM

@Rachel Ward I highly recommend <@U09825ETTGU> !! Happy to make an intro.

#open-share - July 28, 2025 at 03:38 PM

Welcome back!!! We missed you!!

#jobs - July 25, 2025 at 07:57 PM

Not affiliated: Senior Marketing Manager, Community-Led Programs (AI-Powered)

#general - July 21, 2025 at 07:40 PM

For what's in progress or for what's already published?

#7-case-studies-stories - July 17, 2025 at 01:32 PM

This is awesome! Please keep us updated as this inevitably matures!!

#reviews - July 14, 2025 at 03:02 PM

Both! I love an always on in the community with a unique reward, different from what’s being offered to those not engaged in the community. That could be as simple as changing the value of the gift card the community reviewer receives.

For big pushes ahead of new reports or part of larger generation efforts, we use the community as a communication channel for multi-threading the message to customers.

#reviews - July 14, 2025 at 01:09 PM

Yes!

#general - July 11, 2025 at 08:22 PM

Anyone looked into ProofBridge? They're new to my radar and aren't advertising any customers, so assume they're brand new to the space?

#general - July 09, 2025 at 02:22 PM

@Shannon Howard that starter herb garden is soooo cute 🥹

#general - July 08, 2025 at 06:39 PM

As a Canadian, I won't pretend to be an expert. I've always worked in conjunction with the company's legal teams to deem what can be gifted. Generally, there are additional concerns by industry specifically for gov/pub sec.

With all of the award programs that I've supported, I've used the marketing opportunities and trophies as the main prizes. Often have also included nominal swag and conference passes. However I know some states have laws about the monetary value of particular prizes, which could include airfare, etc.

Golden rule: defer to legal!

#general - July 08, 2025 at 06:34 PM

Depending on where you have customers, prizes are the hardest part! There are so many state law variations on what can be gifted and legally accepted.

#general - July 08, 2025 at 05:48 PM

Hell yeah! Here are some recent ones:
Talkdesk's CX Innovators Awards
Sitecore's Digital Impact Awards
Databricks' Data Intelligence Award

#8-references - July 08, 2025 at 05:02 PM

If you're already using a Salesforce native product, the easiest transition is to Orca. They're the only other native product on the market right now. Unlike RefEdge, their AI isn't tied to Salesforce's AI production so Orca's product is able to automate a lot of the tasks.

#jobs - July 04, 2025 at 03:27 PM

Happy 4th to my American friends! For those of you still on the hunt, we've got 22 roles in our roundup this week (including 2 hybrid). Enjoy your long weekend! ❤️
https://www.linkedin.com/feed/update/urnactivity:7346921972787761152