Alexie Glover's Profile
Alexie Glover
Recent Messages
#jobs - February 21, 2025 at 04:41 PM
The Frank Advocacy weekly roundup is live! 15 remote CMA roles in both AMER and EMEA ✅
#general - February 21, 2025 at 04:22 PM
Smartsheet also does this with their customer stories program!
#jobs - February 14, 2025 at 10:45 PM
Great minds ✨
#jobs - February 14, 2025 at 10:29 PM
<@U08B63F9LH2>
#jobs - February 14, 2025 at 09:41 PM
This role missed our weekly roll up, but looks great!
#jobs - February 14, 2025 at 07:36 PM
I also invite recommendations for the best early/mid 2000s love songs/rnb songs
#jobs - February 14, 2025 at 07:36 PM
Happy Valentine's Day Cuties!!! is live and includes a spicy number of EMEA roles! ❤️🔥
#general - February 13, 2025 at 11:29 PM
It's the most inclusive awards of the year!!! Customer marketers hate leaving anyone out!
#jobs - February 13, 2025 at 03:46 PM
Dream branding and marketing team to work with omg
#jobs - February 12, 2025 at 04:47 PM
Gotcha! For those on the market, do you think it's valuable to see their roles in the weekly roundups?
#jobs - February 12, 2025 at 04:30 PM
Has anyone applied to or interviewed with Samsara? They have been posting a lot of roles over the last few weeks and we've shared a few out on our weekly job round ups, but I see the postings being renewed week after week. Scammy? Worth sharing? Appreciate the feedback!
#general - February 11, 2025 at 09:51 PM
I think you mean Jeff Ernst!
#jobs - February 07, 2025 at 06:01 PM
unironic rocket reaction
#general - February 07, 2025 at 04:48 PM
Check out this thread:
#jobs - February 07, 2025 at 04:48 PM
The Friday roundup of remote CMA roles by Frank Advocacy is live!
This week we have 24 new/recently reposted roles—including 3 roles based in EMEA!!
#jobs - February 06, 2025 at 10:05 PM
Community Program Coordinator role at Atlassian! Contract open to those in the US. Not affiliated.
#jobs - February 05, 2025 at 04:20 PM
Hybrid in Belmont, CA -
#general - February 03, 2025 at 05:23 PM
This is how @Dan Kalmar and the Upshot team used to write—not sure if they're still using this format post-acquisition. I'm sure he's got a ton of examples for you.
#jobs - January 31, 2025 at 09:32 PM
Hybrid/on-site in Sunnyvale, California:
#jobs - January 31, 2025 at 04:40 PM
24 remote Customer Marketing, Customer Advocacy, and Community roles are now live—and all in one place! Good luck to the open to work cuties out there!!
#general - January 24, 2025 at 06:05 PM
Clay's marketing is so good 🥹 they stand out so much! Their LinkedIn is unreal.
#jobs - January 24, 2025 at 05:58 PM
Happy Friday! Frank Advocacy is back with our Friday roundup of remote Customer Marketing & Advocacy roles! This week includes Community too!!
#general - January 22, 2025 at 04:57 PM
These might not be the style you're looking to emulate, but these have been on my radar in the last few months:
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In general, I've been looking for customer story pages that bring together more than just stories (ie. all formats of customer evidence) and surface the impact right away, versus just displaying the customer name and making the user navigate to a landing page for quotes/metrics/etc.
also does a good job of this
#open-share - January 17, 2025 at 05:41 PM
I can't wait to vote for all my friends 🥹
#jobs - January 17, 2025 at 05:13 PM
Weekly job posting roundups are back! This week we've featured 18 roles, mostly remote ... but two hybrid roles for those in Atlanta and Chicago!
#general - January 13, 2025 at 04:37 PM
For those new in the freelance space, please, please review your business insurance before you pitch clients. It is so important to be insured, especially for accessing client data/information.
#jobs - December 20, 2024 at 04:39 PM
Another round up of CMA jobs! All remote! Many posted this week!
#general - December 17, 2024 at 10:11 PM
As above! There's a few nuances though.
Most profiles will have 3 Review Source options:
Seller Invite: G2 allows you to create unique URLs for campaigns. If you are providing customers with a direct URL, this would constitute seller invite.
G2 Invite on Behalf of Seller: Campaigns that are run by G2 on your behalf, where you provide a list of customer contacts and G2 sends the emails.
Organic: Customer finds your G2 profile on their own and leaves a review.
#jobs - December 13, 2024 at 04:38 PM
Another round up of remote job postings is live:
#discussions - December 10, 2024 at 06:48 PM
Not to mention the awards content used to support deals in the following 12 months.
#discussions - December 10, 2024 at 06:47 PM
I would definitely stick to your revenue options then. You can also look at opened renewals/expansions with the customers represented in your awards program for the following 6 or 12 months.
#discussions - December 10, 2024 at 06:23 PM
Absolutely love that final slide, Shannon! 🔥
#discussions - December 10, 2024 at 06:01 PM
Also, awards are so fun! What a great program to inherit!
#discussions - December 10, 2024 at 06:00 PM
A few that are top of mind for me:
• # of submissions
• # of customers represented across submissions (works only if you have customers that can apply to multiple categories)
• Revenue influenced (in-flight or completed deals that correspond with the award program timeline)
• # of priority brands represented (if your company has a marketing hit list)
• # of content pieces created
• Event-based metrics, if you host any award-specific events, such as a webinar (things like registration, replays, etc.)
#general - December 09, 2024 at 04:13 PM
Revenue influenced—on any marquee campaigns or basic programs (ie. sales references, awards program, customer appreciation campaigns, etc.)
#jobs - December 06, 2024 at 09:25 PM
With the huge influx of postings, we're going to make it a regular thing for December!!
#jobs - December 06, 2024 at 09:25 PM
Thanks for sharing, Mary!
#general - December 05, 2024 at 11:43 PM
Hey Valeria! My team at is available to help 🙂 We're agency-ish, so think the backing of a team of talented contractors without the usual agency overhead.
#random - December 04, 2024 at 10:36 PM
Seeking a sanity check! What is the SLA your company has in place for submitting content for social and posting it? (ie. new customer story submitted to the social team 1 week in advance of posting)
#welcome - December 03, 2024 at 10:21 PM
hello from Victoria!!
#general - November 22, 2024 at 03:36 PM
Sitecore does this!
Roadshow:
Symposium:
#random - November 19, 2024 at 08:54 PM
The slide that landed in your inbox earlier today is the exact resource we've built with clients to ensure a successful transition when new leadership lands! Including the DACI helps to highlight where you know a part of your program needs to be built/managed but that you might not have capacity to do it yourself.
I've also seen the slide adapted to be an individual's contribution to the program as a whole versus an overview of the entire CMA program.
#general - November 14, 2024 at 05:31 PM
There's a ton of nuance in understanding which reviews will be approved/declined. is a pretty good spot to start.
Things that often trip people up:
• Reviews submitted using a personal email versus a business email (ID needs to be verified by Gartner)
• Email address must also match the stated company name
• Demonstrated expertise with the product being reviewed
#general - November 08, 2024 at 05:16 PM
Congratulations Jeanne! Can’t wait to see what you do next 💚
#general - November 08, 2024 at 03:37 PM
As a contractor, time tracking is king and it is truly so informative.
There are free products like Toggl that are simply timers with different labels. If you were to do some minor time tracking, you could extrapolate based on that information (although I personally find it a bit addictive because seeing how long different tasks take is eye opening!).
Although I understand this might not be the answer you’re looking for, just wanted to shout out the benefits of time tracking.
#announcements - November 08, 2024 at 03:33 PM
@Mary Green (Owner CMAweekly) confirmed it was filtered to my spam, which has never happened with your newsletter before
#announcements - November 07, 2024 at 11:46 PM
I also haven’t seen it come in yet!