Hayden Clelland's Profile

Hayden Clelland

Recent Messages

#jobs - June 26, 2025 at 11:28 PM

Heyo everyone!

I’m currently director, DG + CM at Lumivero a PE-backed software company aiming to scale quickly over the next 3-5 years and position for sale.

I’m currently getting a job posting up for a customer marketing manager role that is really a lifecycle CMM style role.

Managing customer campaigns - email, webinars, events etc as well as scaling advocacy.

Focus on expansion, retention, and advocacy.

Will have formal posting shortly. This is a role that will be perfect for someone who wants to come in and have autonomy and build and scale processes. Lots of growth opp over the next few years.

Reach out to me! hclelland@lumivero.com|hclelland@lumivero.com

100-110k base range w 10% yearly target bonus on top as well as etu’s on recap / exit.

#influitive - January 16, 2024 at 09:13 PM

that's what i keep running into. There are solutions that do parts of what influitive does better, but none of them do everything better

#influitive - January 16, 2024 at 09:12 PM

I think Influitive making CSM paid for me is just genuinely absurd

#influitive - January 16, 2024 at 09:12 PM

and it might be a good time to explore a move

#influitive - January 16, 2024 at 09:12 PM

we've been looking at moving away from the specific gamification and being more focused on NPS, education, retention, engagement with advocacy being the cherry on top

#influitive - January 16, 2024 at 09:11 PM

I'm meeting with Gong to discuss their Visioneers community on friday and looking at a demo

#influitive - January 16, 2024 at 09:11 PM

is insided similar to influitive?

#announcements - January 12, 2024 at 04:44 PM

(Currently use and admin an influitive community and my org has been a customer for many yrs for background)

#announcements - January 12, 2024 at 04:43 PM

Thoughts?

#announcements - January 12, 2024 at 04:43 PM

Looking to just prepare ourselves as we had already been assessing zendesk and have purchased for a support perspective - but want to understand if there's anything else in the market that actually compares to influitives advocacy hub capabilities.

#announcements - January 12, 2024 at 04:42 PM

Speaking of the above ^^

What are the serious alternatives to Influitive from a functionality perspective?