Holly Bouffard

#general - September 11, 2025 at 04:02 PM

@Kristine Kukich I would love to join as well!

#general - September 08, 2025 at 02:09 PM

Hi! I have done a number of these programs so happy to share what has been successful.

#general - September 05, 2025 at 06:06 PM

Happy Birthday 🎉

#general - August 29, 2025 at 06:46 PM

I am so bummed to miss this. Was it recorded?

#jobs - August 22, 2025 at 06:05 PM

Just a heads up for folks for the Jellyfish role. They can only hire in certain states.

#jobs - August 14, 2025 at 11:47 AM

@Irwin Hipsman I was debating a membership to Exit 5. Is it worth it?

#general - July 29, 2025 at 07:57 PM

Me either, looks interesting.

#general - July 24, 2025 at 05:12 PM

Also, late to the party. Here’s Norman!

#9-lifecycle-expansion - June 24, 2025 at 06:34 PM

June 30th works great for me too!

#general - June 04, 2025 at 01:23 PM

Have you considered including a handwritten note from a member of your C-suite along with the swag? We've done this in the past with some of our enterprise clients, and while it may seem a bit old-fashioned, the personal touch has been incredibly well-received and really resonated with customers.

#general - June 03, 2025 at 03:41 PM

Thank you @Ryan Gutierrez, Community Agility Specialist and <@U08R6SQJA4X> this is helpful. Any chance you could share the tools you are using?

#general - June 02, 2025 at 06:43 PM

Hi everyone, I'm curious if anyone has explored integrating AI into customer programs, particularly those focused on adoption and retention. I'd love to hear about any experiences or insights.

#jobs - May 30, 2025 at 08:51 AM

Only hybrid reporting into either Lowell, MA, Weston, FL, or Atlanta GA

#jobs - May 28, 2025 at 06:58 PM

We're building out a customer lifecycle marketing function at UKG! Check out these roles. https://www.linkedin.com/jobs/view/4234368755/, https://www.linkedin.com/jobs/view/4234371628/, https://www.linkedin.com/jobs/view/4233963469/

#general - May 14, 2025 at 02:35 PM

We did a campaign a few years ago that was used as a delighter for when a customer hit a million punches. It was a feel good campaign but didn’t yield a specific outcome.

#general - May 14, 2025 at 12:55 PM

We did a campaign a few years ago that was used as a delighter for when a customer hit a million punches. It was a feel good campaign but didn’t yield a specific outcome.

#general - April 25, 2025 at 05:44 PM

We do a monthly newsletter for our admins and super users and a quarterly newsletter for the executive persona.

#9-lifecycle-expansion - April 24, 2025 at 01:50 PM

Looking for opportunities to upsell.

#9-lifecycle-expansion - April 24, 2025 at 12:31 PM

We are in the early stages of development. While we can send messages ahead of renewals and have upsell and nurture campaigns throughout the customer journey, these are not specifically tied to the renewal event. We aim to transform the renewal process into an opportunity for both selling and nurturing.

#9-lifecycle-expansion - April 23, 2025 at 03:51 PM

Hi all👋 - I'm looking for some advice on how to better collaborate with the renewals team. We're planning to work more closely with them and would love to hear your creative ideas for programs and nurturing strategies that go beyond the usual renewal email cycle.