Holly Bouffard

#general - April 25, 2025 at 05:44 PM

We do a monthly newsletter for our admins and super users and a quarterly newsletter for the executive persona.

#9-lifecycle-expansion - April 24, 2025 at 01:50 PM

Looking for opportunities to upsell.

#9-lifecycle-expansion - April 24, 2025 at 12:31 PM

We are in the early stages of development. While we can send messages ahead of renewals and have upsell and nurture campaigns throughout the customer journey, these are not specifically tied to the renewal event. We aim to transform the renewal process into an opportunity for both selling and nurturing.

#9-lifecycle-expansion - April 23, 2025 at 03:51 PM

Hi all👋 - I'm looking for some advice on how to better collaborate with the renewals team. We're planning to work more closely with them and would love to hear your creative ideas for programs and nurturing strategies that go beyond the usual renewal email cycle.