Kelly Lynch

#discussions - October 22, 2024 at 03:27 PM

@Kelly Miller @Shannon Howard I’m a big fan of Sendoso & branded apparel that folks will actually wear. When I worked at Salesforce we had a swag store, & I purchased a jacket for myself that I kept in the office for chilly days. Recently I shipped a box of my former employer’s useful swag to a friend who was recently hired, just before Dreamforce.

#discussions - October 22, 2024 at 03:16 PM

I’m not sure if this has been done before, but the idea struck me as a good one. What if when a customer begins implementation & training, we introduced them to an “onboarding buddy - a like-minded customer, who has successfully implemented & is up & running tracking ROI in a similar use-case?” I’m modeling this idea from my own experience of onboarding into my role & having the comfort of a buddy I can reach out to & exchange ideas, learn through their mistakes & rearview mirror lens. This customer connection could be a gift through the introduction & curated interactions for growth & community.