Don Currie

#influitive - July 10, 2024 at 06:12 PM

You could make a custom report in the Reports section as well, but the ROI section is much quicker for one-off reports like that

#influitive - July 10, 2024 at 06:11 PM

I think the easiest way is to use the ROI tab and filter by the individual advocate and the time range

#influitive - May 25, 2024 at 11:52 AM

Also, in the Email Delivery report, how are the delivered, open, and click rates?

#influitive - May 25, 2024 at 11:51 AM

Hey Shelly - those email problems sound like a pain. Can you share some examples of what's in the 'Bounce reason' column? That will help narrow down the problem.

#general - February 18, 2024 at 12:32 AM

@Randy Ksar I'd love to hear about how you're developing and leveraging custom GPTs. It's a rabbit hole I've found myself headed down.

#general - February 15, 2024 at 11:13 PM

It doesn't. You need the pro version to get the integration

#general - February 15, 2024 at 11:06 PM

@Irwin Hipsman - I am very tempted to subscribe to CoPilot pro (from Microsoft) because it integrates GPT into Excel (and Word, Powerpoint).

#general - February 15, 2024 at 06:59 PM

It is SO amazing at the distractors. I used to waste a lot of time on those. It must've saved me hundreds of hours on testing for internal enablement programs I ran

#general - February 15, 2024 at 06:43 PM

then you can ask questions about the data

#general - February 15, 2024 at 06:43 PM

Yeah, with a ChatGPT Plus account you can upload CSV files full of data and grab a coffee while it works

#general - February 15, 2024 at 06:39 PM

I have been waiting for this question. • create test questions and answer keys based on lessons, documents, etc for training programs • analyze and evaluate support team members' ticket responses based on a provided rubric • I used to dump tonnes of unstructured feedback from surveys, discussion posts, etc (removing PII for legal reasons) into GPT-4. It can analyze, summarize, and provide suggestions for actions/follow-ups I was one layoff away from using it for automated challenge response analysis as well (via Zapier)