Randy Ksar's Profile
Randy Ksar
Recent Messages
#general - June 11, 2024 at 08:43 PM
Hi folks. Happy Tuesday. I'm looking for some examples of how companies are leveraging customer win stories in their social and digital channels.
#general - May 01, 2024 at 10:51 PM
Hi everyone. QQ. Has anybody created any case study videos that don't include interviews with customers but highlight the story and maybe the data points / outcomes? Looking to see creative ways to tell a customer story without filming an interview.
#general - May 01, 2024 at 05:50 PM
Yes done this plenty of times. I'll do the video shoot or hire a video producer, then they give me the footage and I hire someone on Upwork. Happy to chat through my workflow.
#welcome - March 21, 2024 at 02:19 AM
congrats and welcome (again?) to the community. Love to chat. [calendly.com/randy-ksar](http://calendly.com/randy-ksar)
#general - March 20, 2024 at 09:06 PM
us too
#general - March 20, 2024 at 05:43 PM
now back to finding customers who want to be on-camera and talk publicly about our products! 🙂
#general - March 20, 2024 at 05:43 PM
can be shorter depending on the customer.
#general - March 20, 2024 at 05:43 PM
Love working with Laudable and @Angela Ferrante’s team where it takes apprx. 2 weeks to create a customer video based upon our template and then another 1-2 weeks for review and edits.
#general - February 28, 2024 at 06:46 PM
Love the Advocacy Channel!
#announcements - February 14, 2024 at 07:09 PM
Great question, Emily. Here are my 3 biggest challenges: 1. Identifying the right customers who are in good health and have a good story showcasing our platform's value. 2. Shannon said it before, but internal blockers. Once you identify, it doesn't mean they will say yes. 3. Giving the customers value, especially if we have already asked them to participate in other advocacy activities.
#announcements - February 09, 2024 at 02:44 PM
thank you everyone! You are all amazing! If there is anything I can do to help you let me know.
#welcome - February 08, 2024 at 07:41 PM
welcome Maranda! Excited that you have introduced yourself. Love Zapier and been using them for a long time for some mundane tasks. Love to learn more about running your program. DM if you have 15-20 minutes to chat.
#welcome - February 08, 2024 at 07:40 PM
welcome Jessica. Happy to connect and chat. [calendly.com/randy-ksar](http://calendly.com/randy-ksar)
#announcements - February 08, 2024 at 06:17 PM
love to return the favor by offering any LinkedIn profile advice, content strategy, and marathon advice.
#announcements - February 08, 2024 at 06:12 PM
Hi friends. Happy Thursday. Curious if anyone has any experience running an awards campaign for customers? Getting nominations, voting, etc..Love to see any links to any award sites and even talk to a few of you.
#announcements - February 08, 2024 at 06:13 AM
congrats on the launch!
#announcements - February 07, 2024 at 06:32 PM
money!
#announcements - January 22, 2024 at 05:09 PM
did you end up getting any links to resources? Love to chat as I'm thinking of doing the same too.
#announcements - January 22, 2024 at 05:09 PM
Hi Sharon. Good luck with your interview! The key is how you can help them achieve their goals. Content marketing operations is going to be key for you. How can you identify the right customer story, vet the customer to be interviewed, create the content, and amplify it? Happy to chat more. [calendly.com/randy-ksar](http://calendly.com/randy-ksar)
#announcements - January 16, 2024 at 07:54 PM
Love to chat @Leah Miller and I am a Sprout Social customer too.
#announcements - January 04, 2024 at 10:04 PM
hi everyone. love this community. so many lessons / best practices shared. Hope everyone is having a great start of the new year!
#announcements - January 02, 2024 at 11:01 PM
reminds me I should track customer marketing activities in salesforce and gainsight.
#announcements - January 02, 2024 at 11:01 PM
that is one of my goals. happy to chat more.
#announcements - December 04, 2023 at 04:37 AM
Katlin, love to see this deck if you can share still. DM me as I am going through the process now.
#announcements - September 17, 2023 at 02:48 PM
hey customer marketing friends. Anybody have any customer marketing / advocacy events to attend in October - December?
#open-share - August 28, 2023 at 06:15 PM
congrats!
#announcements - August 21, 2023 at 10:14 PM
Hi team. We are building out our customer reference program and defining our customer tiers. How have you done it at your company?
#announcements - August 10, 2023 at 05:45 PM
Here are my swag winners that I've actually kept over the years: • Dri-fit run shirt • Water bottle • Branded battery for my iPhone • Color pencils and coloring back (that helped my mental health)
#announcements - July 18, 2023 at 07:34 PM
I'm building a list of top customer marketing & customer advocacy professionals to follow on LinkedIn. Who should I include?
#welcome - June 26, 2023 at 08:29 PM
hey Shea. If you are interested in chatting let me know [calendly.com/randy-ksar](http://calendly.com/randy-ksar)
#welcome - June 26, 2023 at 06:48 PM
welcome!
#announcements - June 26, 2023 at 06:47 PM
If you need any help on Streamyard let me know. I've done a lot of LinkedIn Live's and can tell you what to prepare for in advance and how to deal with Live scenarios.
#welcome - June 07, 2023 at 05:52 PM
hey Mandy! Love Sprout Social. I've been a strong supporter for many years. If you ever need feedback on customer education let me know.
#welcome - May 26, 2023 at 04:03 PM
hey everyone. thanks for the warm welcome. Excited to learn from all of you.
#welcome - May 23, 2023 at 09:29 PM
Hi everyone. My name is Randy Ksar and I work at Uniphore in Palo Alto, California. We are a Conversational AI and automation company helping customer service and sales orgs. Excited to be a part of this Slack channel to become an expert in customer marketing and learn from all of you. My role focuses on content, influencer marketing and customer marketing. Love to network and hear about your challenges and how you have overcome them. <https://www.linkedin.com/in/rksar>