Yoselyn Rea

#general - August 22, 2024 at 02:13 PM

Thank you, @Perri Chaikof! This is very useful!

#general - August 21, 2024 at 04:17 PM

Hi everyone! My team is in the process of establishing a more streamlined reference program to replace our current manual process. We’re focusing on setting clear metrics for success, including the total number of references, ARR influenced by references, win rate for reference supported deals, and fill rate as we roll out the new program. While we’ve tracked these metrics manually, we’re now looking to establish realistic targets moving forward. If anyone has benchmarks they can share for these metrics, we’d greatly appreciate it! I understand that benchmarks can vary depending on the specifics of the reference program, but leadership would like to see how improvements can be measured effectively. For instance, if we consider our fill rate (the percentage of reference requests that are fulfilled out of the total requests submitted), what is considered a solid benchmark for a successful reference program? Thank you in advance for any insights!

#jobs - April 23, 2024 at 09:12 PM

Hi @Kelly Diamond - I am not sure about that but I can check with my team and let you know what I find.

#jobs - April 18, 2024 at 11:20 PM

Hi all! My team at AuditBoard is hiring for a Senior Manager, Customer Advocacy. [https://www.linkedin.com/jobs/view/3902152627](https://www.linkedin.com/jobs/view/3902152627) Come work with me and help continue to build and scale our Customer Advocacy and Marketing programs!

#announcements - February 07, 2024 at 09:30 PM

Hi everyone! Is there anyone currently running a reference program and would like to share some insights on it?

#announcements - November 15, 2023 at 02:52 PM

Hi @Crystal Anderson - Could you please share with me as well. Thank you. <mailto:yrea@auditboard.com|yrea@auditboard.com>

#announcements - August 02, 2023 at 04:36 PM

Hi @Joel Klettke - thank you for the insights! We’ve used the clickthrus/traditional landing pages in the past so these additional ways to measure are super helpful.

#announcements - August 02, 2023 at 04:32 PM

Hi @Rachel Ward - yes we recently started using highspot and would like to start leveraging the tool for this purpose.

#announcements - August 02, 2023 at 03:14 PM

Hi everyone - I am wondering if anyone has best practices or examples on how they measure case studies/success stories utilization in deals or measuring their impact on deals? Thanks in advance!