Austin Sandmeyer

#announcements - November 27, 2023 at 04:08 PM

Let me know if you need any help @Amanda Peacock 🧡

#open-share - November 22, 2023 at 05:31 AM

🎉 🎉 🎉

#welcome - November 18, 2023 at 02:55 PM

Hey @Heather Quitos 👋 😄

#welcome - November 18, 2023 at 02:54 PM

👋 hey Todd! 😄

#announcements - August 10, 2023 at 04:22 PM

I am @Christina Patrick 👋 Happy to connect anytime!

#announcements - July 07, 2023 at 03:45 PM

Great question @Harikrishna P and thanks for the tag @Catalina Lueders In general this is very company specific and can vary greatly unless it is a government organization. In general we see customers usually say: • Shipping cost would not be included and VAT would not be included. • You can use the cost of the item. • @Catalina Lueders is correct though, most companies declare branded swag items $0 value as they have no commercial value. They will of course have a manufacturing value which can be declared at a nominal cost eg. $1. I hope this helps @Harikrishna P! 🙂

#announcements - May 27, 2023 at 08:15 PM

I’m sure you all have read this already, but I just gave it a read and one could say I’m a… fan 😉 ["Creating Superfans" - by Brittany Hodak](https://amzn.to/3N0cfv6)

#lifecycle - May 27, 2023 at 08:12 PM

Same @Rebecca Grossman! 🙂

#announcements - May 27, 2023 at 08:12 PM

Haha love ChatGPT @Mary Green (Owner CMAweekly). It is definitely a common helper for this. But I also recommend as @ mentioned adding a big of friendly colorful conversation prior to get some insights. Also - If you have call recordings of this customer prior like with a sales person they might have had some chit-chat that you could check out to see if they mentioned any hobbies before to your company 🙂 If you are able to tie that across from a earlier conversation with your company it puts a nice bow on the company be structured and always thinking about the customer @Emma Hanevelt