#10-community
Thread
Hi CMA friends! I am venturing into community for the very first time and I'll be launching my org's customer community this year on HL Vanilla. My background is in advocacy programs, so connecting with customers is nothing new, but building a community definitely new. Are there any best practice resources that you'd recommend checking out to help shape programming and building a successful roll-out plan?
I'm on a tight timeline, so I'm trying to upskill as much as I can before kicking off implementation later this month. Any insights are appreciated 🙏
Agree with Christine's recommendations above, and Brian Oblinger also has a community launch guide that you may find helpful:
Thank you both!
Community Strategy Academy courses from Brian Oblinger (free and paid ones)
Welcome to the community side of the world, @Grace Corey
Thank you! Excited (and a little nervous) to dive in 😊
Got a squad here!!
Love all of this! I just joined TightKnit's slack community and it's great to connect with other community managers. I'm not sure if you have to be a customer or not though! (@Zach Hawtof?)
@Joel Primack - Def adding these free courses to my onboarding!
@Heather Foeh would be a GREAT resource! She built 6sense’s community, RevCity on HL 😊
A few others:
• In Before the Lock (podcast) hosted by Brian Oblinger and Erica Kuhl
• The Community-Led Growth Show (podcast) hosted by me
• Community Manager Breakfast (newsletter) by Evan Hamilton
Ooh yes, love Evan Hamilton's newsletter ❤️ He has a new Scaled CS newsletter he writes too that's a great complement too!