#10-community
Thread
Hey everyone! đ
I'm curious to hear from folks whoâve built a user community from scratch on Circle â especially if it was a public community with a dedicated space for different segments like enterprise customers, creators, or small/mid-size users.
Even better if you were involved in the platform selection process â what made you go with Circle over other platforms?
Would love to hear about:
⢠What worked well (or didnât)?
⢠Any tips for managing segmented spaces in one community?
⢠How you approached content, onboarding, or engagement?
Anyone out there with stories or lessons to share?
Donât build on Circle đ đ
Haha exactly, @Joel Primack, trying to dodge the Circle of Regrets
Best of luck!!
Thank you Joel!
Would still love to hear friendsâ experiences here to build a case for/against the platform.
It became âanother tabâ for members when I used it in partnership with Slack. Only was used for
events and long-form content (e.g., PDFs) that members wanted access to.
Otherwise, everything happened in Slack and it wouldâve been easier and likely cheaper to invest in Slack and Tightknit than build on Circle, too.
Circle got a desktop app, and they have channels as Slack.
Helping with an always on notifications buzz like Slack, not perfectly there yet.
Paying Tightknit and use Free Slack still a bigger bill, since you'll need an event registration system like luma plus to send invites.
I'm not recommending everyone to build on Circle, mine is a community of practice: Led by Community.
SaaS customers I usually recommends Bettermode.
@Francisco Opazo can you elaborate on the pros of Bettermode for SaaS organizations?
Hi @Jennifer Lyons
Bettermode has a feature rich CMS (Content Management System), so you can create unlimited post types you can use to create knowledge base for your product (docs), you can also create and showcase articles (blog), events, changelog, roadmap view, feature requests and more. Literally you can replace a knowledge base software, a roadmap tool like canny, and a few more.
Thatâs on top of regular discussions spaces you can have for your community, and also leaderboards.
Recently also added a federated AI search, that already integrates with intercom and zendesk.
If you are exploring a switch, and need some guidance, let me know, and happy to have a chat.
Amazing. Thank you for this overview.