#8-references
Thread

Hi everyone! For those of you who are teams of one, how do you handle reference requests when you're out of office?
I currently report into the head of marketing and don’t have a strong internal backup for managing references while I’m away. Right now, my process is to notify teams in advance, ask them to submit requests proactively, and share a list of available references along with email templates for CSMs to use. I’m CC’d on outreach so I can follow up when I return.
It mostly works, but I’m hoping to build a more seamless OOO workflow that allows me to truly disconnect. If you’ve found a system that works well, I’d love to learn from you!

I cover for my employee but before our team existed the former CM manager had a partner in CS who would run it while out