#discussions
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Does anyone have a visual that shows an ideal customer advocacy lifecycle journey? I want to showcase how you can create advocates early on in the customer journey who will be willing to provide quotes, leave reviews, etc. Going to start drafting something but looking for inspo!
Here's a few - one from an adoption standpoint and the other from a post-sale flywheel - I've used both in presentations to explain it's a process that starts earlier in their lifecycle
Thanks Kevin! Really appreciate you sharing these images. I remember watching you present at an Influitive meetup in San Francisco like 8 years ago and learning a lot from your presentation. The CMA community is getting much bigger but still a small world 🙂
Can't believe that was 8 years ago
@Allison Levy I have a slide that I can share with you, just send me your email
- thanks @Vera Flores!