#general

General Discussions & Topics

Thread

Robert Maddox September 04, 2025 at 04:33 AM

You’ve probably seen the news - Salesforce is cutting 4000 customer service/support roles. Do we think any of these people might trickle in to the CM, Community, and Advocacy world?
https://www.youtube.com/watch?v=B5IgfCAscjA
https://www.youtube.com/watch?v=fFS0xBBvDRE

Lauren Turner September 04, 2025 at 12:28 PM

Wasn’t this ironically right after he made a whole speech about AI enhancing but not replacing humans?

Mary Green (Owner CMAweekly) September 04, 2025 at 01:44 PM

Ugh, this is hard to see. Do any companies have social responsibility anymore? And sure, some might trickle into our space. How are you btw @Robert Maddox?

Robert Maddox September 05, 2025 at 04:00 AM

Metaphorically on a beach with a margarita 😎 @Mary Green (Owner CMAweekly)