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Deja Darrington March 24, 2025 at 10:30 PM

Saw this Linkedin Post from Ciana, and it got me thinking, I'd love to explore more ways to showcase customer proof and the influence of advocates across different stages of the journey. How does your team currently approach this? And what platform are you using to visualize the customer journey at each stage?

Ciana Abdollahian March 26, 2025 at 09:09 AM

@Deja Darrington do you have an example of what you’re thinking of here? Happy to give you some thoughts.

Gianna Scorsone April 02, 2025 at 02:21 PM

@Ciana Abdollahian is spot on here. All about the impact to get buyin.

I created something similar for Champion, that I developed at Aircall. I start with the customer journey and then layer acts of advocacy across each stage. It's a great activity to get cross-collaboration on.

Happy to share my slides if it's helpful.