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Mary Green (Owner CMAweekly) April 30, 2024 at 05:00 PM

New member topic by <@U06DXJ6NWUF>: Tell me about the interplay between analyst relations and peer reviews- can these initiatives be mutually beneficial?

Alexie Glover April 30, 2024 at 05:03 PM

With one client I support, peer reviews and analyst relations are partnered. Customer Marketing supports the initiatives by clearing and providing customers, but AR helps set the strategy and identify the reports we're focused on.

Joe Kevens April 30, 2024 at 07:55 PM

With Gartner, it certainly is. Their Magic Quadrants use Gartner Peer Insights (peer reviews) https://www.gartner.com/en/products/peer-insights. It's arguably the main reason why one would collect peer reviews on Gartner Peer Insights (not to be confused with Gartner Digital Markets, though 😵‍💫).

Joe Kevens April 30, 2024 at 07:58 PM

But other leading peer review sites like G2, TrustRadius, and PeerSpot and analysts like Forrester and IDC are generally separate from one another.

(Some exceptions: e.g in the go-to-market technology niche, the analyst firm GTM Partners leverages G2 peer review data, so there's mutually beneficial relationship there, too, if you're in that space)

Emma Hanevelt April 30, 2024 at 08:46 PM

I work closely with our AR person at Grammarly. As @Alexie Glover mentions, he sets the strategy for us to be on the magic quadrant and VoC reports. Still, he needs our advocates to write GPI reviews to be on those reports, so I work on the review campaign to increase our reviews so we have a better chance of being featured on those reports. It's an important enterprise play for us.

Erin Koerpel May 01, 2024 at 03:41 PM

I really appreciate your thoughtful responses @Alexie Glover @Joe Kevens @Emma Hanevelt!