#general

General Discussions & Topics

Thread

Charlotte Weiss January 08, 2025 at 11:57 PM

Just looked at Champion and Laudable thanks to @Brittnee Dawson. Champion especially looks AMAZING. What other tech tools are people using in the new year? We've been using Lumen to create short customer story videos

Charlotte Weiss January 09, 2025 at 12:01 AM

And has anyone used Peerbound? I received a message on LinkedIn about it, keen to hear others' thoughts

Mary Green (Owner CMAweekly) January 09, 2025 at 01:20 AM

Oh I hadn't heard of Lumen, do you have a link? We also have a no vendors channel. If you promise to keep discussions confidential I can add you anytime 🙂

Charlotte Weiss January 09, 2025 at 01:21 AM

I'd love love to be added!
And here's the link: https://lumen5.com/
It's AI for video, it's been great when trying to create new customer content quickly

Lauren Turner January 09, 2025 at 01:24 AM

Peerbound is a solid AI based product for customer proof points. Champion is great for identifying and engaging advocates. Several other great vendors in the space—it really boils down to what your company’s priorities are, existing tech stack and budget.

Charlotte Weiss January 09, 2025 at 01:25 AM

Thanks Lauren! At the moment I'm just interested in exploring options so I can take them back to the team for discussion. It's just good to keep on top of all the different vendors. Returned from maternity leave and there are WAY more AI products out there for customer marketing and advocacy!

Lauren Turner January 09, 2025 at 01:27 AM

Try this! https://chatgpt.com/g/g-ZbOZf2CPf-cma-vendor-advisor

Charlotte Weiss January 09, 2025 at 01:29 AM

Ooo thanks!

Lauren Turner January 09, 2025 at 01:30 AM

Happy to set up a quick call to walk you through it if you have questions

Liza McGraw January 09, 2025 at 06:00 AM

Peerbound has been great for my company. Happy to chat! @Charlotte Weiss

Leslie Barrett January 09, 2025 at 03:09 PM

+1 to Peerbound 💪

Liz Richardson January 09, 2025 at 03:43 PM

@Charlotte Weiss It’s definitely not a full list and there are new players now 9 months later, but there is a 2024 Vendor Lookbook for the field that you can download here: https://www.thecaptivatecollective.com/resources/vendor-resources At least gives you a quick look on each vendor and includes some links they provided.

Mary Green (Owner CMAweekly) January 09, 2025 at 03:47 PM

A comment was removed because it included a link to a vendor's site and was directing visitors to a landing page.
Unfortunately, we have agreements with our sponsors that this isn't allowed in our general discussion spaces.
These links can be shared in <#C04CVDQD4JZ|>.

The comment referenced a 2024 Vendor Lookbook for the Customer Advocacy space.

Chris Dalton January 09, 2025 at 05:48 PM

Laudable's been great since I've started using it over the past couple months. I also use Orca for reference/advocacy management, and am currently setting up a customer referral program with Orca as well.

Gianna Scorsone January 14, 2025 at 10:36 PM

@Charlotte Weiss On behalf of Champion, a BIG thank you for validating what we're building along side our awesome customers! If you'd like to see more let me know though you may be connected to Jeff already!