#general

General Discussions & Topics

Thread

Caitlyn Williams April 22, 2025 at 11:19 PM

Is anyone else seeing a high number of reviews being rejected on Gartner due to credential issues? Any tips for getting more approved? I’ve asked if they can follow up with those reviewers, but it sounds like that request might just be treated as “feedback.”

Caitlyn Williams April 22, 2025 at 11:33 PM

For sure! I've memorized the requirements but I don't know how to combat anonymously with customers.

Alexie Glover April 23, 2025 at 12:15 AM

Gartner is being such a hater lately!! Review responses? Impossible. Reviews rejected left and right. Vendor support? Non-existent 🥲

Amy April 23, 2025 at 12:48 AM

Most of our GPI rejected reviews are from "improper credentials" (emails that may not reflect the company name) I have a hard time believing that. You CAN challenge this. I challenged two reviews last year and won.

Mary Green (Owner CMAweekly) April 23, 2025 at 04:15 PM

Is gartner pay to play? I was just with a team and the gartner support person was super helpful.

Amy April 23, 2025 at 07:07 PM

You do not have to pay to be included in Gartner Peer Insights or qualify for VOC.