#general

General Discussions & Topics

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Wendy Batten January 12, 2026 at 10:25 PM

hi team-can someone share a great example of using salesforce as a community platform? any companies you can think of that have had success? thank you!

Daniel Palay January 12, 2026 at 10:27 PM

<@U08MBG24LRM> has an example from a previous life where she built this.

Alexie Glover January 12, 2026 at 10:27 PM

@Cate Vanasse at Talkdesk is doing this right now

Wendy Batten January 12, 2026 at 10:35 PM

<@U08MBG24LRM> @Cate Vanasse Hi Ladies--can you share your community sites, please. any insights would be so helpful! thank you!

Paola January 13, 2026 at 08:45 PM

Thanks @Daniel Palay for the plug. I built out the ThoughtSpot community back in 2019-2023 and now it's in the wonderful hands of Jill Ross who has really taken it to another level. Happy to answer any questions!

Wendy Batten January 13, 2026 at 10:58 PM

<@U08MBG24LRM> That is fantastic thank you! Love your platform. We are re-doing our U/X and this is a great example!

Paola January 13, 2026 at 10:59 PM

I will say <@U0A3JU88SQP>, that this took A LOT of customization 😵‍💫 and we used to work with a third party vendor at one point to help. Best of luck! Salesforce Experience Cloud is a tricky fish, but it can be done!

Wendy Batten January 13, 2026 at 11:00 PM

Yes, we have a 3rd party vendor to help us--so hopefully we can make some great strides...