#general

General Discussions & Topics

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Sarah Howell November 08, 2024 at 06:22 PM

Hi! happy friday
I know we all run a lot of surveys among our customers, but I'm wondering if anyone has done any internal surveys with Sales and/or Marketing teams to find out what advocacy needs they have, what's been helpful or what could be helpful, etc?

Shannon Howard November 08, 2024 at 06:33 PM

I haven’t found surveys to those teams to be super effective. 😅 I usually go on a listening tour to get feedback live to inform quarterly strategy.

Sarah Howell November 11, 2024 at 05:41 PM

Makes sense! more of an open forum to gather feedback, and probably makes it feel like less of a task/to-do and more of a conversation.