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Hi everyone 👋 For those who run Customer Advisory Boards, I would love to pick your brains about meaningful prompts/questions you've asked to facilitate peer networking and relationship building among customers. While a key focus is of course on product feedback, I want to ensure that we are dedicating time for our customers to get to know — and learn from — one another.
Our first CAB will have breakout rooms segmented by role type. Dropping some questions I'm considering (besides the usual "Tell us about your role and company" and casual icebreakers) in 🧵 — would love to hear your thoughts as well...
My scratchpad of Qs...
• What was one of your team's/company's biggest accomplishments from last year?
• What are the top areas of focus/projects for you team/company this year?
• Tell us about a project you worked on during your career that you're particularly proud of.
• What has changed most about your field in the last 1-5 years?
• How do you think your industry will change in the next 1-5 years?
Not an icebreaker type question, but I am planning to ask each of my CAB members to come to our next meeting with a problem they're currently facing so the group can workshop them together
Love that idea @Lauren Stefano!