#general

General Discussions & Topics

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Vera Flores January 14, 2025 at 09:58 PM

heyooo! anyone running executive advisory programs? i'm looking into really ramping up our exec customer engagement program and would love to hear what you've done.

Tim Jahn January 14, 2025 at 10:02 PM

Working on this now as well. Couple things:
• We've restructured our CS team a bit to dedicate some folks to further developing exec relationships for accounts.
• We've developing our first CAB and targeting exec-ish level participants.
• We've started a CEO roundtable series targeted at exec-ish level participants at customers that haven't recognized the larger value of our offerings beyond the original legacy product that put us on the map.

Crystal Anderson January 15, 2025 at 01:45 AM

I am as well - slated for middle of March. Would anyone like to jump on a brainstorm/collab session and chat about our strategies for this? I'm happy to host if so!

Lauren Stefano January 15, 2025 at 01:12 PM

I'd love to join this too. I'm working on updates to our CAB program now

Tim Jahn January 15, 2025 at 02:23 PM

I'd be up for it

Vera Flores January 15, 2025 at 04:50 PM

Yeah let's do it! @Tim Jahn @Crystal Anderson @Lauren Stefano what do your fridays look like

Tim Jahn January 15, 2025 at 04:58 PM

I'm open the next few weeks before 4pm Central, except for 1/31

Lauren Stefano January 16, 2025 at 04:03 PM

My Friday's are usually pretty open. I'm in EST and would prefer not to go too late in the afternoon if we can

Crystal Anderson January 16, 2025 at 04:12 PM

Sorry for delayed response - I'm in LA volunteering for the wildfires this week. Super open Fridays, if we can do it 1/24 (I have availability 8-10:30AM PT or anytime after 2. Considering we have CT/ET, should we plan on something between 8-10:30 PT next Friday? Let me know & I can send out a calendar invite. Please post emails here thanks!

Amy January 16, 2025 at 04:21 PM

@Irene Yam is a great contact for this

Vera Flores January 17, 2025 at 04:23 PM

@Crystal Anderson thats so awesome that you're helping out. i'm good with most fridays and am locate in CT. email is vera.flores@gong.io|vera.flores@gong.io

Mary Green (Owner CMAweekly) January 22, 2025 at 06:17 PM

Were you able to host a call @Vera Flores I'd love to learn what you all shared and how you going to ramp up your exec customer engagement.

Cameron Olshansky January 23, 2025 at 10:22 PM

If this hasn't happened yet, I'd love to join!!

Crystal Anderson January 23, 2025 at 10:33 PM

We're having the brainstorm/discussion tomorrow at 9:30 PT / 11:30 CT @Cameron Olshansky - if you're available let me know your email address & I'll add you. @Mary Green (Owner CMAweekly) - same if you want to join.

Cameron Olshansky January 23, 2025 at 10:34 PM

I'm available! My email is cameron.olshansky@thoropass.com|cameron.olshansky@thoropass.com

Lauren Stefano January 23, 2025 at 10:35 PM

Sorry I can’t make it at that time but would love to see the notes

Tim Jahn January 23, 2025 at 11:03 PM

Can you add me too @Crystal Anderson ? timjahn@gmail.com|timjahn@gmail.com

Mary Green (Owner CMAweekly) January 23, 2025 at 11:12 PM

marygreencny@gmail.com|marygreencny@gmail.com please

Crystal Anderson January 23, 2025 at 11:24 PM

Added all handraisers. 👍

Irene Yam January 24, 2025 at 02:01 AM

Hi!
Re: CAB Strategy Planning Meeting
I'm launching my CAB book tomorrow, so I can't join you. However, if you post questions and tag me, I'll definitely help out.
Tomorrow, for the book launch, I will share a free Virtual CAB case study excerpt in my LinkedIn Newsletter or just connect on LinkedIn: https://www.linkedin.com/in/ireneyam/

Mary Green (Owner CMAweekly) January 24, 2025 at 03:39 PM

I think I was able to add you Christine.