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Ciana Abdollahian September 19, 2025 at 04:28 PM

Hey all! It's Friday - we made it! I’m running a short research project to capture the real-world state of customer marketing & advocacy from practitioners like you.

I’ve set up a voice-powered AI interview agent (takes ~10 minutes) that asks about your team’s goals, challenges, tool evaluations, and how you’re thinking about and using AI in your work.

Heads up: the voice experience isn’t perfect but I’ve found it still beats typing. Using voice so much lately has made typing feel SO SLOW.

I’m using the free version right now, so I’m limited to just 10 interviews — this is a small, scrappy way to hear from more voices, not a replacement for actual conversations. (I still love meeting people 1:1 and my DMs are always open!)

Why participate?
• You’ll help shape what vendors, execs, and the community actually hear from practitioners
• You’ll get first access to the trends and insights that come out of this
• And you’ll be part of the ongoing work to help elevate and represent this field more clearly

👉 Share your thoughts

Thanks in advance for lending your voice to this — literally!!!

Rachel Bonistalli September 19, 2025 at 04:32 PM

Love this and would love to see the research results. Since I’m working on what’s next, I’m not going to participate at the moment. Bummer you can’t get 30 responses to get it to statistically relevant levels, but you’ll definitely have some good qualitative insights which is likely more of the point. I’m 👀

Ciana Abdollahian September 19, 2025 at 04:43 PM

I think the 10 is a monthly limit but I've also been doing a lot of 1:1 calls so can factor in those conversations as well. 🙂 I'll definitely share with the community. It's more of a passion project at the moment so won't be anything fancy but will hopefully over some interesting insights!

Shannon Howard September 19, 2025 at 08:04 PM

SO NEAT. Trying it now.

Ciana Abdollahian September 19, 2025 at 08:06 PM

Let me know what you think! I did a few trial runs and it was decent—the only thing that really bothered me was if i paused to think about something it would start to ask another question and i’d have to interrupt it to finish my answer

Shannon Howard September 19, 2025 at 08:15 PM

Yes. I gave that feedback, "Hey Rebecca, I actually didn't finish my previous response before you asked another question, so we're going to need to work on your people skills." She gave me a little bit more time to think after that.