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Has anyone used Netigate for NPS surveys, customer feedback tracking, etc? Or have any other tool recommendations for NPS?
(purely in the research phase)
I haven't heard of it. What do you like about their marketing or content that makes you interested?

Ha, less about their marketing and content and more that it was offered up by someone at my company as an option. But they're giving me freedom to look elsewhere. I do like their AI feature - lots of customer insights and feedback boiled down easily. I heard it also can track sentiment across things like Reddit, etc, but looking at their site, I'm not sure.

have not heard of it (and i spend a lot of time around surveys/nps)
• for free/low cost stuff - SurveyMonkey, Typeform, Google Forms
• for the next level up (still pretty low cost) with SFDC integration - GetFeedback, SurveyMonkey Enterprise, AskNicely, Delighted, SurveySparrow
• if you really want to burn some money and need enterprise-y features - Qualtrics, Medallia
• then you have a bunch of CS (Customer Success tools) w/NPS in it - Gainsight, Vitally, ChurnZero, Planhat
• Then a bunch of product tools w/NPS in it - eg Pendo, UserPilot
• Then finally some customer marketing tools w/NPS in them - e.g. UserEvidence and others (forget exactly who but a lot of them)

Thank you, Evan! Telling that you've never heard of it 👀