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Does anyone have an internal slide, visual or guide that explains all of the ways to engage and work with Customer Marketing/Advocacy? I essentially need to convey to my marketing org that if it involves a customer, it needs to involve me.
I did a company wide enablement a few months ago about how to build a customer centric advocacy program that went over all the different ways a customer interacts with us and how important it is to track those activities to prevent burnout and creating more visibility to customer asks. And also emphasizing the importance of understanding customer motivators to becoming an advocate and making sure they have a white glove experience when they do “advocacy activities” with us. I can share about half of the slides that are only advocacy enablement
@Cara Peterson I’d love to see them if you don’t mind sharing. My personal email is
@Cara Peterson I'd also love to see them. My personal email is
@Cara Peterson I’d love to see this as well if you don’t mind sharing!