#general

General Discussions & Topics

Thread

Caitlyn Williams December 17, 2024 at 09:46 PM

Can someone give me a quick tl;dr on the difference between G2 seller invited verses organic reviews? Historically if I have asked a customer after a positive EBR for a G2 review they show as organic, but not sure what would constitute seller invited?

Shannon Howard December 17, 2024 at 09:52 PM

Usually because you send out a campaign through the G2 platform

Alexie Glover December 17, 2024 at 10:11 PM

As above! There's a few nuances though.

Most profiles will have 3 Review Source options:

Seller Invite: G2 allows you to create unique URLs for campaigns. If you are providing customers with a direct URL, this would constitute seller invite.

G2 Invite on Behalf of Seller: Campaigns that are run by G2 on your behalf, where you provide a list of customer contacts and G2 sends the emails.

Organic: Customer finds your G2 profile on their own and leaves a review.

Caitlyn Williams December 17, 2024 at 10:55 PM

That's what I thought! But I wanted to verify before jumping on an interview. Thank you both!