#general

General Discussions & Topics

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Jenni Adair October 28, 2025 at 11:31 PM

Can anyone tell me all I need to know about starting, planning, running a CAB? I just ordered Irene Yam's book https://www.ireneyam.com/ but wanted to hear from the community about any other tools or best practices. Thanks!

Amanda Peacock October 28, 2025 at 11:57 PM

how many hours do ya got? lolol but really i think the most important thing is getting your leadership aligned to what you want out of the CAB and what your customers want out of the CAB .. once you determine that, you can really build anything from there!

Amy October 29, 2025 at 02:11 AM

Have you seen the recording posted on the #CAB channel with Sean Geehan? That’s a good place to start.

Leslie Barrett October 29, 2025 at 03:21 AM

I have a newsletter episode on it

Kevin Lau October 29, 2025 at 05:33 AM

We have our next cab in SF in two weeks - can share with you the real time play by play.

Jennifer Lyons October 29, 2025 at 01:11 PM

I struggle with the soft side of setting up a CAB. Often I see companies not want to run CABs the ideal way at outlined in Iren’s excellent book. They want a sales event, not a true two way give and take. I think sometimes you need to read the room and give leadership what they want even if you don’t agree with it. I’d love to hear what others think.

Jenni Adair October 29, 2025 at 06:10 PM

Yes, for sure. It’s hard to convince them otherwise. CABs seem to be coming back in a big way. I’m seeing this come up in every job description/interview.

Jenni Adair October 29, 2025 at 07:21 PM

@Kevin Lau Can I join? 😉 Ha! Hope you have a great one!