#general

General Discussions & Topics

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Vera Flores March 04, 2024 at 04:56 PM

A long time ago I had seen a really neat example of how maybe Pendo/WalkMe used in app notifications to amplify customer stories or show how their customers use specific features. Has anyone seen this before or done this?
The scenario that I am thinking of is a new feature is rolled out and the in app notification could have text about how XYZ customer uses this to save time or some compelling impact result.

Mary Green (Owner CMAweekly) March 04, 2024 at 05:55 PM

Do you remember who shared it?

Vera Flores March 04, 2024 at 07:11 PM

Oh I wish! And by long time ago...I think it was a year or two ago but clearly it was such a good idea that its stuck in my head.

Kat Breeggemann March 04, 2024 at 09:10 PM

Commenting because I'd love to see this!

Mary Green (Owner CMAweekly) March 04, 2024 at 09:20 PM

@Anissa Alvarez ideas?

Anissa Alvarez March 04, 2024 at 10:37 PM

I have used pendo before to promote events, but not customers stories. but pendo is very customizable!

Sharon Rosa-Bohrer March 05, 2024 at 02:55 AM

This sounds great! Hope you are able to track it down.

Mary Green (Owner CMAweekly) March 05, 2024 at 03:41 AM

I wonder if it’s @Evan Huck’s slidedeck on how customers use stories in real life.