#influitive

Thread

Maura Frost February 01, 2024 at 10:10 PM

Hi all! We’re in the process of integrating our Influitive hub with Salesforce for reference management and syncing our SF data with Influitive. Has anyone done this specifically for references and if so, would you be willing to chat? I am curious about the process you have in place with it, particularly how you manage communication/expectations around it. Thanks!

February 01, 2024 at 10:11 PM

Hi Maura! Happy to chat on this. I was not the person who linked the two on the back end, but I was involved in that process and can possibly help with some suggestions for best practices.

Maura Frost February 01, 2024 at 10:13 PM

Lauren, that’d be amazing! We have a lot of the technical stuff down but my CCO was asking me today about how we’re going to handle communication with Sales reps throughout the process, etc. I’ll email you! Or if you have a calendar booking link, I can find a time 🙂

Mary Green (Owner CMAweekly) February 01, 2024 at 10:23 PM

I have done this as well. Happy to chat with both of you. I may have already asked Maura are you in the LinkedIn group, too?

Maura Frost February 02, 2024 at 02:46 PM

I am not! Would love to be added 🙂

Sarah Howell February 02, 2024 at 05:59 PM

Maura, I'm curious as we are/were planning on implementing this integration soon as well and using the reference tool. Have you run into any issues getting this set up due to the acquisition?

Maura Frost February 02, 2024 at 06:14 PM

@Sarah Howell I will say that we had kicked this off before the acquisition, but so far we have had no issues! Our team who is implementing the integration had a couple of questions for Influitive that our CSM got answered and then it was smooth sailing, so this could be something that could pose a problem. If a problem arose, I don’t know who would help 😞