#reviews

Thread

Deja Darrington September 23, 2025 at 07:29 PM

We hosted a customer event recently and a common issue was the length of completing the review, specifically a G2 review.

We did offer an incentive for this, but has anyone received this feedback before and how did you get around it to still get reviews?

Emily Coleman September 24, 2025 at 12:54 AM

We've actually seen some success with the voice reviews. They make the process faster for customers. And, you really have to be willing to give more $$. We do $50 for an incentive. It has the highest completion rate.

Deja Darrington September 24, 2025 at 09:23 PM

Do you get any pushback on this regarding company approval for this?

Emily Coleman September 24, 2025 at 10:53 PM

Our company approval or the customer?

Talal S September 25, 2025 at 04:46 PM

+1 agree that we’ve upped it to $50 per review. It really is way too long, but that’s why G2 has been the top player… most difficult to fake reviews