#reviews

Thread

Liza McGraw April 23, 2024 at 03:25 PM

me again! Has anyone included Reddit as a site to manage or monitor the discussions about their brand?

Alexie Glover April 23, 2024 at 03:39 PM

Yes! Depending on your product/services, Reddit is certainly something worth monitoring. It's very popular with developers and the like!

Joel Primack April 23, 2024 at 07:20 PM

I’ve heard of Reddit being owned by Community or Social teams, primarily, and then surfacing relevant insights/conversations to the appropriate team using tools or processes.

Aunalisa Arellano May 02, 2024 at 05:29 PM

Agreed! From what I have found, there is always going to be discussions about a brand all over the web, especially Reddit. I think it depends on how frequent the mentions are and what types of conversations are surfacing there. I made a strategic choice not to actively monitor Reddit in a previous role because the conversations were limited and most of the information was resurfaced or double posted in industry Facebook groups.